Teleport · 6 hours ago
Senior Field Engineer
United States
Full-time
Remote
Senior Level, Lead/Staff
$190K/yr - $249K/yr
8+ years expTeleport is a company focused on empowering engineers by providing secure access solutions. As a Senior Field Engineer, you will implement and support Teleport products for top customers, ensuring they achieve maximum value while driving adoption and providing technical expertise.
Cloud Data ServicesCloud InfrastructureCyber SecurityIdentity ManagementPrivacy
Responsibilities
Design solution architecture for Teleport in a customer environment
Deploy and configure Teleport in a customer environment as well as communicate implementation best practices to the customer
Act as a point person for all technical issues, providing triage and troubleshooting, and escalating to engineering for high complexity cases
Develop, maintain and deliver customized training; evangelize the solution to a wider customer organization
Plan and deliver Quarterly Business Results meetings for customers. Drive adoption within the customer organization; plan and assist with an enterprise-wide rollout of Teleport
Maintain strong working relationships with key client stakeholders and expand relationships into other parts of the organization
Document the customer's business goals and challenges to align Teleport to provide the most value possible
Serve as a subject matter expert on existing and upcoming Teleport solutions for both customers and other Customer Solutions engineers, staying up to date on the latest solutions
Work closely with Sales and Product to identify customer needs associated with tangible upsell and cross-sell opportunities
Collaborate with Sales and Product to provide valuable feedback for product improvement
Support our broader Teleport customer base seeking new solutions and best practice recommendations
Qualification
Required
BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field
8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles
Linux administration skills
Hands-on experience with one of the major public cloud providers: AWS, GCP, Azure
A strong understanding of Kubernetes and prior hands-on experience
Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC
Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise
Outstanding soft skills, excellent verbal and written communication skills
Project management experience and the ability to handle multiple clients simultaneously
Strong organizational skills
Preferred
Certifications with major public cloud providers: AWS, GCP, Azure are a plus
Certification with CKA or CKAD is a plus
Benefits
Extensive health coverage
Annual expense budget
Rest & recovery policies that maximize leave and your ability to recharge
Investment in your future with retirement savings plans
Equity in a US $1.1-bn business
Professional development opportunities
Company
Teleport
Teleport is an infrastructure identity company provides access to infrastructure on a foundation of cryptographic identity and zero trust.
201-500 employees
H1B Sponsorship
Teleport has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (4)
2022 (3)
Funding
Current Stage
Growth StageTotal Funding
$169.2MKey Investors
Bessemer Venture PartnersKleiner PerkinsLouis Beryl
2022-05-03Series C· $110M
2021-08-18Series B· $30M
2019-11-20Series A· $25M
Leadership Team
Ev Kontsevoy
Cofounder, CEO
Taylor Wakefield
Co-Founder, COO
Recent News
2026-01-06
Company data provided by crunchbase