CSA Group · 6 hours ago
Technical Specialist - Wire and Cable
Atlanta, GA
Full-time
Onsite
Senior Level
6+ years expCSA Group is a global organization dedicated to making the world a safer and more sustainable place. The Technical Specialist will act as a technical expert in developing new accounts and opportunities, ensuring customer satisfaction and promoting CSA Group services.
AssociationEducationNon ProfitTraining
Responsibilities
Provides technical guidance and mentoring within assigned product group
Mentors junior certifiers and lab staff as required
Performs certification projects and project reviews (Full category) as required to maintain technical qualifications
Actively seeks value added opportunities that increases customer interest and promotes the use of new services for CSA Group. In collaboration with the Account Managers, contacts inactive and former CSA Group customers to attempt to regain work. Communicates with appropriate Operations staff as required during the sales process
Responds promptly to all technical sales inquiries and visits with clients as necessary. Prioritizes work assignments and follow up responses to clients inquires and proposals in coordination with the commercial team
In partnership with the SAM, Account Managers & Commercial Director, establishes and maintains account relationships to meet personal sales targets, emphasizing the expanded use of CSA Group services
Prepares written pricing proposals for services for clients, working with the commercial team and as required with the technical operations staff
Participates in associations and outside organizations deemed appropriate by the commercial business unit leader. Establishes and maintains a list of contacts to be shared with others on team
Manages the relationship with clients by determining client needs and expectations. Relates necessary information to operations to maintain customer satisfaction
Represents CSA Group at assigned trade shows, exhibits, conferences and client presentations. Identifies and communicates business opportunities and competitive trends. Executes defined market strategies and business initiatives, as assigned
Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentation as required
Evaluates industry reports, territory databases, external competitive information and develops territory analysis or provides input to others for presentation and reporting to manager
Works cooperatively with others, as the lead or the support person in calls, trade shows, and presentations
Maintains positive contacts within organization to exchange, explain and interpret information or ideas and follow up on client’s requests
Participates in CSA Group Technical Network, Technical Panel as required and may support international standards development. As a technical authority both inside CSA Group and across industry may participate in technical committees, authoring technical papers, etc
Ability to prepare project quotations for cost and time. Classify product by use, environment and function. Determines applicable requirements / test / standards. Determine sample requirements and method / location for testing / evaluation best suited to customers’ needs
Explains the different product certifications programs available to clients and the requirements for control of production
Is able to explain test rationale and outcomes to customers
Becomes fully knowledgeable in all national / international standards through research of standards, documentation, bulletins and technical articles and participates in Standards development work
Shares knowledge with other staff and CSA Group as a whole through written or verbal communication and training events
Qualification
Required
Bachelor's Degree in Engineering with Registration as a Professional Engineer, with six or more years of experience in specific commercial unit's industry; or a three years College Diploma in a relevant technological discipline, with six or more years of work experience in similar industry
Fully qualified certifier for assigned product group
Knowledge of CSA Group, UL and IEC standards; variety of test procedures, programs and services
Mentoring skills
Computer proficiency (word processing); keyboarding
Strong problem-solving ability; detail oriented
Ability to work independently
High level of communication skills (verbal and written) Excellent listening and retention skills
High level of initiative to meet or exceed targeted goals with minimal supervision
Ability to cope with unpredictable schedule, regular work interruptions, multiple deadlines and targeted goals
Independent sales generation and/or customer account management (telemarketing, marketing, sales)
Public speaking - oral and written proposal and presentations
Initiate and ability to develop new customer contacts
Responsive and pleasant when dealing with external and internal customers, peers and co-workers
Flexible in schedule and time management
Strong organization, creativity and project management skills to plan for projects, events and conferences
Problem resolution skills, to deliver high quality and timely services
Preferred
Sales or Marketing experience preferred
Company
CSA Group
CSA Group is a not-for-profit standards organization which develops standards in 57 areas.
1001-5000 employees
H1B Sponsorship
CSA Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (6)
2022 (2)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$0.44MKey Investors
Natural Resources Canada
2025-12-16Grant· $0.44M
Leadership Team
David Weinstein
President and CEO
Farukh Javed
Executive Vice President & Chief Technology Officer
Recent News
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2025-12-16
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Company data provided by crunchbase