Stitch Fix · 2 months ago
Equipment Service Technician
Phoenix, AZ
Full-time
Hybrid
Senior Level
$26/hr - $35/hr
5+ years expStitch Fix is the leading online personal styling service that helps people discover styles that fit perfectly. The Equipment Service Technician will be responsible for maintaining and servicing all automation equipment in the warehouse, ensuring smooth operations through preventive maintenance and collaboration with the operations team.
ApparelE-CommerceFashionRetail
Responsibilities
Conduct repairs, maintenance, and morning startup on packaging equipment, conveyors, air compressors, and other automated systems in the warehouse
Utilize controls software (Allen Bradley Studio 5000, Cognex Dataman, etc) to aid in diagnosing complex automation issues
Be an active team member in a cross functional team to monitor area metrics, and drive equipment performance
Lead root cause analysis investigations using tools such as A3
Utilize and apply technical training to teach others, and discover ways to improve our equipment and processes
Able to communicate effectively verbally and in writing, including entering CMMS work order notes, writing technical documents, and training operation associates on machine operation, change over, and daily maintenance tasks
Use CMMS to maintain accurate records of equipment maintenance and inventory
Ensure timely completion of repairs and service tasks
Maintain accurate records of maintenance activities including inspection results, repair history and equipment downtime
Manage, schedule, and execute preventive maintenance, predictive maintenance and rebuilds within the warehouse
Document findings, part use, and completion in the CMMS system
Continuously evaluate and refine maintenance tasks to improve reliability and reduce downtime
Utilize the CMMS system to maintain an accurate inventory of all spare parts, supplies, and consumables
Perform regular audits to ensure accuracy and availability, considering factors such as equipment usage, wear and scheduled repairs
Coordinate with vendors and suppliers to quote, order, and replenish supplies
Facilitate vendor relationships and serve as the point of contact for remote support interventions and vendor visits
Maintain a vendor list of outside contractors for any equipment that requires vendor support
Collaborate with warehouse teams, manufacturers, and vendor service personnel for all service visits
Perform electronic, mechanical, pneumatic, and electro-mechanical tests to determine root cause of failures and ensure equipment functions properly
Troubleshoot systems, processes, and assemblies using blueprints and schematics
Qualification
Required
You have a minimum of 5 years performing repairs and maintenance on packaging equipment or related machinery and a 2-year technical degree (required)
You are capable of independently scheduling and performing tasks with cross-functional partners with minimal oversight
You have a flexible work schedule to allow for support outside of normal working hours in order to achieve maintenance objectives, including occasional late afternoons and weekends
You possess a basic understanding of PLC operation, VFD operation, vision systems (Cognex preferred), and automated warehouse systems
You are capable of managing your daily workflow with little to no supervision and thrive in an environment of autonomy
You are eager to demonstrate autonomy and initiative by identifying and resolving equipment issues independently, ensuring smooth operations without needing direct supervision
You are proficient in Google or Microsoft word processing and spreadsheets
You embody our values of Integrity, Innovation, and Trust. You maintain a flexible, can-do attitude with the Client top of mind, embrace feedback to improve, and foster a safe, compassionate work environment while understanding the impact of your role on others
You are incredibly reliable & responsible
You believe in and value doing what's right and not what's easy
Benefits
Medical
Dental
Vision
Other benefits
Company
Stitch Fix
Stitch Fix is a personal styling platform that delivers curated and personalized apparel and accessory items for women.
1001-5000 employees
H1B Sponsorship
Stitch Fix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (18)
2023 (17)
2022 (45)
2021 (34)
2020 (30)
Funding
Current Stage
Public CompanyTotal Funding
$54.35MKey Investors
Benchmark
2017-11-17IPO
2017-11-09Series Unknown· $11.85M
2014-06-10Series C· $25M
Leadership Team
Katrina Lake
Founder, CEO --> Executive Chairperson
Matt Baer
Chief Executive Officer
Recent News
Retail Dive
2025-12-24
2025-12-11
Company data provided by crunchbase