Bushburg · 3 months ago
Luxury Concierge Position-Gowanus
Brooklyn, New York, United States
Full-time
Onsite
New Grad, Entry LevelBushburg is a property management company seeking a Luxury Concierge to provide exceptional service to residents and guests. The role involves monitoring building access, assisting with deliveries, and maintaining a welcoming environment while ensuring the safety of all occupants.
Information TechnologyInternet
Responsibilities
Greet residents and guests with a warm and friendly demeanor
Monitor lobby traffic and alert residents to arriving guests and deliveries
Monitor and control access to the building, ensuring the safety of all occupants
Assist residents with packages, deliveries, and other requests
Provide information about the building and local area, including recommendations for dining, entertainment, and services
Handle maintenance requests and coordinate with maintenance staff as needed
Maintain a clean and organized lobby, entrance area, and work area
Respond to emergencies and follow established protocols
Exceptional customer service
Answering calls professionally and assists callers with directions or instructions for the building
Keeping the communal areas tidy and providing a security presence on-site
Maintain logbooks for visitors and contractors
Observe monitors for suspicious activities
Keep track of keys when needed
Assist management with request for residents
Qualification
Required
High School Diploma or equivalent; additional education in hospitality or related fields is a plus
Excellent communication and interpersonal skills
Ability to work flexible hours, including weekends and holidays
Strong problem-solving skills and the ability to remain calm under pressure
Basic knowledge of security protocols and emergency procedures
Must be physically able to stand for long periods and lift packages as needed
Must be able to demonstrate proficiency in working with computers including word processing, calendar management, Building Link/ManageCo, and Keylink system
Must be well groomed and display a positive attitude
Available to work weekends and holidays
Preferred
Previous experience as a doorman, concierge, or in a customer service role preferred
Company
Bushburg
Bushburg is the driving force behind the predevelopment planning, ground-up construction, and adaptive reuse conversion of sites in New York and New Jersey.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joseph Hoffman
Founder & CEO
Recent News
2026-01-13
The Real Deal
2025-12-20
2025-12-16
Company data provided by crunchbase