SLT (Strengthen - Lengthen - Tone) · 3 months ago
Client Services Team - Hudson Yards
New York, New York, United States
Full-time
Onsite
New Grad, Entry Level
$16.50/hr - $16.50/hrSLT is a fitness company opening a new studio in Hudson Yards in December 2025. They are seeking motivated and welcoming individuals to provide exceptional client service and support studio operations.
FitnessTrainingWellness
Responsibilities
Greet and engage clients in a positive and friendly manner
Provide the highest level of client/customer service and hospitality to all clients/prospective clients
Share pricing and class information with prospective clients
Drive new client conversion by following SLT's In Studio Sales Strategy Protocols
Deliver Megaformer machine demos to new clients
Complete studio tours with new clients
Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
Ensure complete knowledge of Mariana Tek system
Assist Management with day-to-day operations of the studio
Ensure prompt response to studio emails; notify Studio Manager if needed
Understand SLT product knowledge, policies and procedures for retail operations
Complete basic Megaformer machine maintenance
Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
Assist in retail inventory at the end of the month
Complete opening and/or closing checklists
Perform other studio duties as needed
Qualification
Required
Mariana Tek software experience a plus
Leadership experience a plus
Must have superior customer service skills
Must have excellent interpersonal skills and a service-oriented outlook
Must be highly organized
Ability to work independently as well as on a team
Should have a strong ability to communicate clearly with team members, clients and senior management
Must be able to move and/or lift heavy items, up to 50 lbs
Benefits
Free drop-in classes at any SLT location
Drop in partnerships at various fitness studios around NYC
Discounts on wellness services in NYC
Retail Discount
Company
SLT (Strengthen - Lengthen - Tone)
If cardio, strength training, and Pilates had a baby…it would be SLT.
Founded in 2011
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2016-08-10Private Equity
Leadership Team
Amanda Freeman
Founder & Chairman
Recent News
2025-05-17
2025-03-01
2024-03-04
Company data provided by crunchbase