Smiths Group plc · 3 months ago
Key Account Manager, TSA
United States
Full-time
Remote
Senior Level
$85K/yr - $158K/yr
7+ years expSmiths Group plc is a global leader in security and detection solutions, and they are seeking a Key Account Manager to manage strategic customer relationships across U.S. Federal Government agencies and major commercial clients. The role focuses on driving revenue growth by enhancing customer relationships, identifying new business opportunities, and ensuring the successful execution of contracts.
AerospaceElectronicsIndustrial EngineeringManufacturingMechanical EngineeringMedical
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Customer Relationship Management: Exceptional ability to establish, nurture, and maintain relationships at all levels
Sales Acumen: Strong understanding of the full sales cycle, with proven success in negotiating and securing contracts
Strategic Planning: Ability to develop short and long-term account strategies that align with overall business objectives and generate growth
Results-Driven: Consistently meets or exceeds revenue targets, with a proactive and resourceful approach to achieving business objectives
Cross-selling and Upselling: Identify opportunities to introduce additional products or services, effectively cross-selling and upselling to enhance account value
Problem Resolution: Proactively address client issues, ensuring prompt resolution and maintaining a positive client experience
Market and Industry Knowledge: Stay informed about industry trends, market conditions, and competitors to provide clients with valuable insights and maintain a competitive edge
Contract Management: Manage contract negotiations and renewals, ensuring terms and conditions are favorable for both the client and the company
Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the success and health of key accounts, regularly reporting on progress to internal stakeholders
CRM processes to ensure a systematic approach to managing current and future customer relationships including sales, marketing, customer service, and technical support
Ability to travel frequently and work at internal Smiths Detection offices, customer, and/or prospects’ offices or at trade shows
Other duties as required
Qualification
Required
Bachelor's degree in Business Administration, or a related field required
Minimum of 7 years in strategic sales, account management, or business development
Minimum of 5 years of experience managing U.S. Federal Government and large commercial markets selling technology solutions
Experience capturing and managing Indefinite Delivery/Indefinite Quantity (IDIQ), Blanket Purchase Agreement (BPA) and Global Commercial contracts
Strong understanding of U.S. Federal Government procurement processes, regulations, and compliance requirements
Self-motivated and proactive approach to managing key accounts
Establish and maintain a professional relationship with customers/prospects
Excellent oral and written communication skills
Ability to present information in front of a large group
Excellent interpersonal and communication skills
Ability to read, write, and interpret general business correspondence, professional journals, or government regulations
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to write reports, business correspondence and procedure manuals, and standard operating procedures
Ability to use SAP and MS Office software to include Word, Excel, Access and PowerPoint
This position requires United States Citizenship
Benefits
Healthcare
401K savings plan
Company holidays
Vacation
Sick time
Parental leave
Employee assistance program
Company
Smiths Group plc
For over 170 years, Smiths Group has been pioneering progress by engineering a better future.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1914-07-21IPO
Leadership Team
Michael Barker
Chief Information Security Officer
Tricia Layde
Global Reward Business Partner, Strategic Projects and Transformation
Recent News
MarketScreener
2025-12-11
2025-12-11
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