Velocity Auto Care ยท 2 months ago
Superstars Only Automotive service advisor / service manager needed
La Marque, TX 77568
Full-time
Onsite
Entry, Mid Level
$45K/yr - $120K/yrVelocity Auto Care is a highly respected automotive shop known for exceptional service and customer satisfaction. They are seeking an Automotive Service Advisor to act as a liaison between customers and technicians, ensuring a seamless service experience and maintaining high standards of integrity and quality.
Retail
Responsibilities
Greet customers with a warm, friendly demeanor and assist them with their service needs
Listen to customer concerns and accurately document their vehicle issues
Provide clear, honest, and detailed explanations of services and repairs needed
Offer recommendations for preventative maintenance and other services
Maintain open communication with our technicians to ensure timely and accurate service
Follow up with customers to ensure their experience exceeded their expectations
Uphold our shop's reputation for integrity and high-quality service
Qualification
Required
Previous experience in automotive service or customer service is preferred
Strong interpersonal and communication skills
Basic knowledge of automotive repair and maintenance
Ability to work in a fast-paced environment
Proficiency with computer systems and software applications
Valid driver's license
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free food & snacks
Health insurance
Paid time off
Training & development
Company
Velocity Auto Care
Velocity Auto Care, in partnership with Franchise Equity Partners, was established in November 2024 with the acquisition of 38 Valvoline Instant Oil Change franchise centers.
Founded in 2024Austin, Texas, US
501-1000 employeesFunding
Current Stage
Late StageCompany data provided by crunchbase