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Redwood Credit Union · 2 months ago

External Mortgage Loan Officer - Mendocino/Lake County

Mendocino County

Full-time

Onsite

Mid, Senior Level

4+ years exp

Redwood Credit Union is looking for an External Mortgage Loan Officer to market and originate loan products, contributing to the organization’s residential loan growth. The role involves developing referral relationships, providing member support, and managing loan applications and documentation.

Finance

Growth Opportunities

No H1B

Responsibilities

Provide exceptional member service at all times via all lines of communication while adhering to RCU standards of service

Independently source and develop new referral relationships that will mutually benefit RCU and its Members while strongly enhancing mortgage lending origination goals

Actively grow previously self-generated external referral relationships that will mutually benefit Redwood Credit Union’s Members and increase residential lending volume

Effectively and efficiently market all first and second lien residential loan products which include but are not limited to, conventional, conforming, jumbo, primary, secondary, investor occupant combined with fixed rate and adjustable rate products offered through the Credit Union as Fannie Mae eligible and/or those that may meet the Credit Union’s mortgage portfolio requirement

Determine and ethically consult as to options that serve the best interest of all applicants

Take applications using web-based loan origination system; answer phone inquiries and handle mortgage referrals as needed

From a Member service perspective, the External Loan Officer has the overall responsibility of communication for their assigned loans from origination through the funding of the loan(s)

The External Loan Officer is responsible to gather and review all documents for a complete and accurate file submission to processing and follow up communication as needed for incorrect/incomplete submissions

Accurately interpret Fannie Mae Desktop Underwriter findings so that all possible loans can be decisioned at minimum inconvenience to Members while assuring a correct credit decision can be made

Discuss loan options and programs that will benefit each Member, including counter-offers when appropriate

Recommend action steps and counsel to Members that will to help them qualify for a future loan when a loan has been declined due to current circumstances to preserve potential membership opportunity

Instruct at homebuyer or other types of seminars, as needed

Discuss loan products and services at special events such as home shows

Recognize and propose changes in the workflow to maintain maximum efficiency

Research Member or employee concerns as directed and follow through until the matter is resolved; may include certain inquiries after a loan transaction has closed

Perform special projects and other duties as assigned

Recommend and implement new products and services that will benefit the membership of RCU

Qualification

Conventional mortgage knowledgeFannie Mae Loan ProductsLoan origination systemRegulatory compliance knowledgeCommunication skillsCustomer service skillsTeam collaborationProblem-solving skillsTime management

Required

Verifiable recent loan production in conventional/conforming products

Thorough knowledge of conventional conforming mortgage principles, practices and rules, with verifiable experience with recent regulatory compliance requirements

Thorough current knowledge internet based LOS & Fannie Mae DU risk engine

At least 12 months current experience with selling Fannie Mae Loan Products

Demonstrated ability to analyze complex scenarios and recommend workable solutions

Skilled in the operation of office equipment and internet access

Proven professional ability to communicate effectively verbally and in writing

Able and willing to establish and maintain successful work relationships with a diverse group of people

Able to act independently and confidentially, using discretion and tact

Capacity to coordinate a variety of activities and prioritize work

Proficiency and desire to work in and contribute to a team environment

Ability to travel to various locations

Ability to maintain a valid California driver's license

Eligible to obtain and maintain valid registration with the National Mortgage Licensing System and Registry in compliance with the requirements of Federal Law, including SAFE Act and NCUA part 761

Equivalent to high school diploma, plus 4 years experience in the mortgage lending industry, to include at least 1 year as a high producing conventional mortgage loan originator

Benefits

Competitive medical, dental, and vision insurance, mental health offerings

Employee performance incentive plan

Salary Advancement– Merit increase based on performance

401(k) program with employer match

Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

RCU employees are eligible for a 1% discount on all recreational or boat loan products

2% discount off Visas and LOC Loans through RCU

0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

0% interest on garment, fitness, or home office equipment loan of up to $500

100% financing for employee purchased homes!