HP · 2 months ago
Sr. Hardware Services Product Manager
Spring, Texas, United States of America
Full-time
Onsite
Senior Level, Lead/Staff
$130K/yr - $201K/yr
10+ years expHP is seeking a Senior Hardware Product Manager to act as a strategic bridge between Hardware and Services. This role focuses on ensuring innovative and serviceable device designs while integrating service-optimized hardware with value-added service offerings to enhance customer experiences.
ComputerConsumer ElectronicsHardwareIT InfrastructureSoftware
Responsibilities
Act as the primary liaison between Hardware and Services leadership to ensure serviceability is a core design principle
Translate services strategies (e.g., predictive support, remote remediation, ADP, sustainability, lifecycle extensions) into hardware feature requirements
Shape and maintain a services-integrated HW roadmap, aligning with corporate growth initiatives
Drive cross-functional collaboration between HW engineering, design, and Services Product Managers
Influence design trade-offs to optimize serviceability without compromising innovation
Develop and track serviceability KPIs (repairability, parts availability, time-to-repair, cost-to-serve)
Ensure compliance with regional regulations (EU right-to-repair, sustainability mandates, etc.)
Represent the “voice of services customers” within hardware programs, advocating for end-to-end lifecycle experiences
Present business cases to executives that demonstrate how service-ready design directly impacts customer loyalty and profitability
Mentor cross-functional teams on designing for serviceability and lifecycle value
Qualification
Required
Bachelor's degree in Engineering, Business, or related field
10+ years of product management or HW/Services integration experience with proven impact
Strong understanding of hardware lifecycle economics and services-driven business models
Experience influencing executive-level stakeholders and driving alignment across global teams
Strong business acumen with the ability to translate technical requirements into financial outcomes
Excellent communication, executive storytelling, and decision-making skills
Agile Methodology
Analytics
Business Development
Business Strategies
Business To Business
Customer Relationship Management
Data Analysis
Digital Marketing
Go-to-Market Strategy
Key Performance Indicators (KPIs)
Market Research
Marketing
Marketing Strategies
New Product Development
Product Management
Product Marketing
Product Strategy
Project Management
Thought Leadership
Value Propositions
Preferred
MBA or advanced degree
Benefits
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave
Company
HP is a manufacturer and seller of personal computers, printers, computer hardwares, and business solutions.
10001+ employees
H1B Sponsorship
HP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (193)
2024 (187)
2023 (190)
2022 (200)
2021 (178)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$5.25BKey Investors
U.S. Department of CommerceBerkshire Hathaway
2025-04-14Post Ipo Debt· $1B
2024-08-27Grant· $50M
2022-04-06Post Ipo Equity· $4.2B
Leadership Team
Alex Paranicas
Senior Director, Corporate Strategy
Andrew Bolwell
Chief Disrupter and Global Head of HP Tech Ventures
Recent News
2026-01-17
2026-01-17
Company data provided by crunchbase