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Job Duck · 3 months ago

Process Analyst

United States

Full-time

Remote

New Grad, Entry Level

$1,050/mo - $1,050/mo

0+ years exp

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, typically a law firm. As a Process Analyst, you will analyze team workflows, identify inefficiencies, and collaborate on designing improved processes to enhance organizational efficiency.

Staffing & Recruiting

Responsibilities

Use research and process mapping techniques to document and visualize business workflows

Collaborate with subject matter experts to develop innovative workflow solutions

Identify inefficiencies and blockers in interdepartmental processes and propose improvements

Partner with the UX Research Specialist to suggest automation opportunities

Continuously assess cross-functional needs and process performance

Draft new policies and procedures based on Squad initiatives and change efforts

Notify the Document Coordinator of priority updates to documentation

Work closely with Business Intelligence Analysts and System Administrators to enhance workflows

Follow up with users and SMEs post-implementation to ensure adoption and measure impact

Conduct Value Assessments on core processes

Qualification

Process mapping techniquesProcess improvement methodologiesMicrosoft 365Analytical thinkingAdvanced English communicationCurious mindsetDiagramming abilitiesCollaborationDetail-orientedProject management