Qualtrics · 2 days ago
Staff IT Program Manager
Seattle, Washington, United States
Full-time
Hybrid
Lead/Staff
$176K/yr - $252K/yr
8+ years expQualtrics is a leader in Experience Management software, serving over 18,000 clients globally. The Staff Salesforce (CPQ) Program Manager will lead complex, cross-functional programs that align IT and business strategies, focusing on quote-to-cash initiatives and driving delivery to ensure business alignment.
ConsumerData IntegrationMarket ResearchSaaS
Responsibilities
Lead the execution of multiple strategic, cross-functional IT programs within a business-aligned domain, with a particular focus on quote-to-cash initiatives
Business Case Development - Collaborate with business leaders and finance partners to define value, quantify impact, and support investment proposals
Roadmap Alignment - Partner with IT, architecture, and business leaders to define objectives, outcomes, and delivery milestones
Cross-Functional Coordination - Drive alignment and collaboration across internal teams and external vendors, managing interdependencies and trade-offs
Requirement Translation - Act as a liaison between business and technology teams, ensuring requirements are clearly documented, prioritized, and actionable
Change Management Planning - Partner with change enablement and training teams to ensure the business is ready to adopt new processes and systems
Investment Prioritization - Guide prioritization conversations by balancing business value, capacity and strategic fit
Qualification
Required
Bachelor's degree in Business, Technology; MBA preferred
8+ years of experience managing technology programs, including enterprise applications, infrastructure, or platform delivery
Extensive experience leading quote-to-cash program management, specifically involving Salesforce platform implementations and integrations
Proven track record driving end-to-end Salesforce-based quote-to-cash initiatives, including Configure-Price-Quote (CPQ), order management, billing integrations, and revenue recognition workflows
Demonstrated success managing multiple interrelated programs or portfolios of high strategic value within quote-to-cash domains on the Salesforce ecosystem
Proven ability to influence roadmaps and partner closely with senior leadership across finance, revenue operations, legal, and other stakeholders as well as functional and technical leaders
Demonstrated experience in organizational change management or program adoption support, particularly for Salesforce CRM and revenue operations teams
Ability to take complex strategic problems and translate them into clear and manageable programs and deliverables
Thrives in a fast-paced environment, dealing with ambiguity and shifting priorities
Strong written and verbal communication skills, including experience presenting to VP+ stakeholders
Preferred
Familiarity with enterprise change enablement frameworks (e.g. ADKAR, Prosci)
PMP, PgMP, or SAFe certification
Experience supporting business transformation programs or enterprise system rollouts
Post-merger integration program management
Benefits
Experience Bonus Program: Unique experiences on the 1-year anniversary.
Wellness Reimbursement: Support for employee wellness.
Mental Health Benefit: 24/7 support for employees and dependents through Headspace.
Certification & Ongoing-Learning: Access to various on-demand courses and certifications.
Company
Qualtrics
Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform.
5001-10000 employees
H1B Sponsorship
Qualtrics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (61)
2023 (53)
2022 (111)
2021 (86)
2020 (52)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2023-06-28Private Equity
2023-06-28Debt Financing· $1B
2023-03-12Acquired
Leadership Team
Brian Stucki
President & COO
JoCee Porter
Software Engineer
Recent News
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2025-12-22
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2025-12-13
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