East Tennessee State University · 2 months ago
Project Manager, Information Technology Services
365 Stout Dr, Johnson City, TN, 37604, US
Full-time
Onsite
Mid Level
3+ years expEast Tennessee State University (ETSU) is an institution with over 14,000 diverse students offering highly ranked programs. The Project Manager for Information Technology Services will assist the CIO and ACIOs in managing technology projects, providing leadership and oversight to ensure projects align with the university’s missions and improve user experience.
EducationHigher EducationTraining
Responsibilities
Responsible to the Director of Enterprise Projects and Access Management to assist the Chief Information Officer (CIO) and Associate Chief Information Officers (ACIOs) in all phases of project management for Information Technology Services (ITS)
Provides leadership and oversight for technology initiatives that support the university’s academic, administrative, and research missions
Manages projects across a broad range of areas and assists the CIO and ACIOs with project planning, documentation, organization, and communication
Works collaboratively with ITS leaders to ensure project management services and established methodologies are meetings their needs and the needs of the campus, with a key focus on contributing to the improvement of the user experience and customer service
Responsible for defining and establishing project methods, analytics, and recommendations; reporting details regarding analysis of project outcomes and key performance indicators; maintain data throughout all phases of the project to ensure that ITS makes project decisions based on appropriate project data
Works with the Director of Enterprise Projects and Access Management to establish Project Management policies, procedures, and protocols; works collaboratively with all ITS groups to ensure projects are approached with the appropriate amount of research, planning, implementation, reporting, analysis, and revision; ensures that projects are completed within defined scope, targeted schedule and cost; performs all other duties as assigned
Qualification
Required
Bachelor's degree in Information Technology, Business Administration, or related field
Three to five years of experience managing technology projects
Project Management certification (PMP, PINNCE2, or Agile/Scrum or equivalent)
Strong understanding of IT systems, applications, and infrastructure in a higher education environment
Proficiency with project management tools
Excellent organizational, analytical, and problem-solving abilities
Strong communication and facilitation skills, with the ability to engage both technical and non-technical stakeholders
Ability to balance multiple priorities and projects in a dynamic, collaborative university environment
Demonstrated ability to lead diverse teams and manage vendor/partner relationships
Knowledge of project management principles and methods
Ability to work independently and reliably to ensure projects meet time and resource constraints
Ability to provide excellent customer service
Preferred
Master's degree preferred
Management of technology projects in a higher education environment
Experience with enterprise systems, cloud migration, or infrastructure modernization is desirable
Company
East Tennessee State University
East Tennessee State University is an American University located in Johnson City, Tennessee
1001-5000 employees
H1B Sponsorship
East Tennessee State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (13)
2023 (22)
2022 (13)
2021 (12)
2020 (15)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
GRAMMY Museum
2023-11-28Grant· $0.02M
Leadership Team
Audrey M. Depelteau
Director Innovation Laboratory
Stephen Marshall
Professor
Recent News
2025-03-01
2025-01-29
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