Rackspace Technology · 1 month ago
Data Center Operations Manager
United States - Santa Clara
Full-time
Onsite
Senior Level
$122K/yr - $180K/yr
7+ years expRackspace is a multicloud solutions expert combining expertise with leading technologies to deliver end-to-end solutions. The Data Center Operations Manager will oversee the operations team, ensuring high uptime and efficient management of datacenter resources while engaging in strategic planning and vendor negotiations.
Web Hosting
Responsibilities
Manage a team of datacenter operation engineers and maintain a better than 99.999% uptime through impeccable housekeeping and robust operational discipline
Report on operational performance to the leadership team
Recommend changes in procedures or equipment that would increase productivity, reduce cost, and better serve Data Center requirements and customers
Train employees on policies and procedures and engage them in change
Recommend employees for hiring, firing, promotions and demotions
Provide input on pay reviews
Prepare and perform performance appraisals
Monitor and prioritize an internal ticketing system
Provide operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes
Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server
Conduct operating systems administration including setting up OS network IP’s, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting
Install or remove fiber or copper cabling
Install network device hardware including switches, firewalls, load-balancers and security appliances
Install hardware on storage devices including DAS and NAS arrays
Complete customer maintenance requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required
Ensure adherence to global processes and quality control standards for all work performed by the team
Coordinate with vendors and contractor to ensure Data Center needs are met in a timely and cost effective manner
Qualification
Required
Bachelor's degree in computer science, computer engineering or a related field. Additional experience may substitute for the degree
7+ years of experience as a data center operations technician
Previous people management within a Data Center experience is required
Demonstrated successful experience meeting data center production/operation schedules
Benefits
Incentive compensation opportunities in the form of an annual bonus or incentives
Equity awards
Employee Stock Purchase Plan (ESPP)
Company
Rackspace Technology
Rackspace Technology is a leading end-to-end hybrid cloud and AI solutions company.
5001-10000 employees
H1B Sponsorship
Rackspace Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (26)
2023 (22)
2022 (42)
2021 (52)
2020 (65)
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-08Acquired
Leadership Team
Mark Marino
EVP, Chief Financial Officer
Recent News
GlobeNewswire News Room
2024-01-15
Company data provided by crunchbase