StackAdapt · 1 hour ago
Manager, Client Services (Florida)
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. They are seeking a Manager, Client Services to lead a team of Account Managers in the Florida market, focusing on client retention and revenue growth across a diverse portfolio of brands and agencies.
Ad RetargetingAd TargetingAdvertisingAdvertising PlatformsDigital MarketingMachine LearningMarketingMobile AdvertisingVideo Advertising
Responsibilities
Lead and develop a team of Account Managers (AMs), fostering a collaborative, high-performance culture focused on client retention, revenue growth, and strategic partnership
Set clear expectations for success by tracking and evaluating quarterly revenue targets, ensuring consistent performance and accountability across the team
Coach AMs to develop and execute strategic account plans that drive results, providing hands-on support for key and high-potential accounts
Reinforce a commercial mindset that empowers AMs to own the full client lifecycle, from onboarding through renewal and expansion
Hire, onboard, and develop top talent, ensuring each team member has a clear growth path and is equipped to deliver exceptional client outcomes
Identify and implement opportunities to improve team efficiency through new tools, streamlined processes, or enhanced training and education
Partner with cross-functional leaders to represent the Client Services perspective, sharing insights and driving solutions that improve both client and internal outcomes
Serve as a senior point of contact for major client initiatives, building relationships with senior stakeholders and providing strategic consultation
Provide expert guidance on StackAdapt’s DSP, including campaign setup, performance analysis, optimization, and new opportunities to achieve client KPIs
Lead in-person and virtual client engagements such as presentations, Quarterly Business Reviews, and training sessions
Travel as required to support client and team needs
Qualification
Required
3+ years of experience managing and developing high-performing teams, with a proven ability to lead from the front and inspire excellence
5+ years of experience in account management, campaign strategy, or execution within the programmatic, adtech, or martech space
Deep understanding of Real-Time Bidding (RTB) and programmatic advertising, with hands-on experience using DSPs and Ad Networks
Familiarity with self-serve advertising platforms such as Google Ads, Facebook Ads, or other DSPs
Strong track record of managing senior client relationships, driving revenue growth, and delivering measurable business outcomes
Ability to simplify and communicate technical concepts with confidence, leveraging platform expertise to support client success
Demonstrated success in solving complex challenges through data-driven decision-making and scalable, creative solutions
Collaborative and influential partner who works effectively across departments to implement new ideas and optimize performance
Highly organized and detail-oriented, with strong time management and prioritization skills
Proactive, solutions-focused leader who thrives in a fast-paced and evolving environment
Exceptional written and verbal communication skills, with the ability to build trust and alignment across teams and clients
Genuine passion for digital advertising and curiosity about emerging technologies and industry trends
Preferred
Experience using StackAdapt's platform
Benefits
Highly competitive salary
Retirement/ 401K/ Pension Savings globally
Competitive Paid time off packages including birthday's off!
Access to a comprehensive mental health care program
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
Robust training and onboarding program
Coverage and support of personal development initiatives (conferences, courses, books etc)
Access to StackAdapt programmatic courses and certifications to support continuous learning
An awesome parental leave program
A friendly, welcoming, and supportive culture
Our social and team events!
Company
StackAdapt
StackAdapt is a multi-channel programmatic advertising platform that helps maximize digital marketing efforts through data-driven solutions.
Funding
Current Stage
Late StageTotal Funding
$536.61MKey Investors
Teachers’ Venture GrowthSummit Partners
2025-02-04Private Equity· $235M
2022-01-01Private Equity· $300M
2016-01-28Series A· $0.71M
Recent News
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2025-11-21
2025-11-19
2025-11-19
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