Erlanger · 12 hours ago
Revenue Cycle Specialist
Erlanger is a healthcare provider seeking a Revenue Cycle Specialist responsible for analyzing performance data and assisting with revenue cycle management. The role involves monitoring registration staff performance, developing reporting for leadership, and implementing strategies for operational improvement across the health system.
Hospital & Health Care
Responsibilities
Analyzing data for Key Performance Indicator (KPI) monitoring and reporting to help reduce financial risk and improve financial performance
Providing information to ensure compliance of registration policies and procedures and regulatory requirements
Monitoring registration staff's performance across the system to identify benchmarks and goals; investigate, provide root analysis when necessary, and to create and implement general course correction as appropriate
Developing and implementing strategies to facilitate continuous operational improvement across the health system impacting services across the system for all aspects of registration including functions within professional and hospital billing
Assisting in developing and leading end user department learning in both formal/classroom style training and informal/elbow support training
Responsible for audits/analysis and outcome assessments for accuracy of patient data, both system-related and process-related for registration, billing, and operational areas that impact patient registration, billing, and/or collections
Helping support revenue cycle initiatives across the system within registration and billing departments
Reviewing appropriate reports and systems to monitor patient account errors and track trends for timely resolution
Responsible for ongoing reports to leadership as defined by each owning area
Working closely with Erlanger's eChart team, Organizational Learning, operation leadership, payers, and third-party applications to ensure consistency across the health systems to conduct assigned activities
Qualification
Required
High school graduate/GED
Two years' work experience in a complex and high-volume healthcare setting in a registration, precert and/or billing capacity such as PAS or PFS
Fundamental knowledge of insurance processes is necessary as well as experience with direct contact with patients
Demonstrated ability and interest to mentor and teach all types of learning styles
Demonstrated ability to work effectively in a fast-paced environment, build positive relationships, and remain flexible under stressful situations
Preferred
B.S. Business or Healthcare related field
Experience in a supervisory and/or training capacity is preferred
Experience in both hospital and professional healthcare setting is preferred
Analytical and reporting skills
Experience using Excel and PowerPoint Microsoft products
Epic experience preferred
Certified Healthcare Access Management (CHAM)
Company
Erlanger
Erlanger, named among "America's Best Hospitals" by U.S.