Thrive · 3 months ago
Relationship Manager
Johnson City, TN
Full-time
Onsite
Mid LevelThrive is looking for a Relationship Manager to grow and increase revenue within an assigned territory. The role focuses on building long-term relationships with referral sources and merchants, targeting both existing and new customers.
Cloud ComputingCyber SecurityInformation TechnologyOutsourcing
Responsibilities
Builds and maintains a network of bank partners from which to identify new sales leads
Sell new merchant accounts, whether self-sourced or referred by referral sources
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs
Demonstrates the functions and utility of products or services to customers based on their needs
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues
Performs other duties as assigned
Qualification
Required
Sales Professional located in Johnson City, TN
Ability to grow, create, and increase revenue and number of merchants within an assigned territory
Experience in building long-term relationships with referral sources and associated merchants
Ability to target growth from existing customers and new potential customers/prospects
Experience in building and maintaining a network of bank partners to identify new sales leads
Ability to sell new merchant accounts, whether self-sourced or referred by referral sources
Strong communication skills to identify and understand customer product or service needs
Ability to suggest products and services to meet customer needs
Demonstrated ability to communicate the functions and utility of products or services to customers
Commitment to ensuring customer satisfaction through ongoing communication and relationship management
Ability to resolve issues that may arise post-sale
Experience in maintaining communication with existing and previous customers regarding new products, services, and enhancements
Ability to review and utilize reports regarding sales activities including calls, sales, lost business, and customer or vendor relationship issues
Company
Thrive
Thrive Networks is an outsourced IT provider with an outstanding record of success we have achieved for clients.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$17.17M2025-01-14Private Equity
2023-09-19Seed· $0.56M
2016-12-07Acquired
Leadership Team
Bill McLaughlin
Chief Executive Officer & Board Member
Kevin Kivlochan
CEO European Operations
Recent News
2025-12-30
2025-12-18
2025-12-17
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