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Walmart Canada · 2 months ago

Staff, Software Engineer, Puppet Forward Design

United States

Full-time

Remote

Senior Level, Lead/Staff

$143K/yr - $286K/yr

4+ years exp

Walmart Inc. is seeking a Staff Software Engineer for Puppet Forward Design to build and maintain services for Puppet Infrastructure at scale, leveraging AI to enhance customer experience. The role involves automating deployments, leading design and architecture, and mentoring other engineers while ensuring performance and reliability in a complex environment.

DeliveryRetailShopping

Responsibilities

Automate deployments: Design and implement automated deployment pipelines for code and configuration changes in the Puppet ecosystem

Design and architecture: Lead the design and architecture of agentic workflows and frameworks to automate complex, multi-step business processes used by our customers for Puppet focused workstreams or within the team for Puppet administration

Development and Integration: Develop integrations with other systems, APIs, and data sources to enable agents to perform tasks and access information from the Puppet data. This includes creating and maintain Puppet manifests, modules, and files

Performance and reliability: Implement RAG, memory management, and other techniques to ensure agents are accurate, reliable, and trustworthy

Observability: Develop actional insights to provide visibility into system performance and service SLAs

Mentorship: Mentor and guide other engineers on best practices, design patterns, and agentic workflow development

Best practices: Establish and maintain best practices for the end-to-end agentic development lifecycle, including testing, automation, monitoring, and logging

Research: Stay current with new AI/ML technologies and techniques and apply to solve problems and improve agent capabilities in the Puppet Ecosystem at scale

Qualification

Puppet expertiseCI/CD pipelinesAI/ML knowledgeAgentic AI orchestrationObservability toolsTroubleshooting skillsLeadershipSoft skills

Required

Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years' experience in software engineering or related area

6 years' experience in software engineering or related area

Deep Puppet expertise: Extensive hands-on experience using Puppet Enterprise or open-source Puppet in a production environment. Experience with Puppet upgrades and migrations is also often required

Broad toolchain experience: Expertise in CI/CD pipelines, containerization (Kubernetes, Docker), and cloud-native deployment for AI-driven services

AI/ML knowledge: Expertise in areas such as prompt engineering, RAG, and other methods for enhancing agent performance

Strong expertise in agentic AI orchestration frameworks and familiarity with planner-executor and multi-agent architectures

Proven experience designing and deploying LLM-powered workflows or AI agents in production environments

Day 2 operation insight: Familiarity with responsible AI principles (bias mitigation, safety, transparency) and monitoring tools for AI/agentic workflows

Experience with observability tools (Grafana, Prometheus, Elastic)

Excellent troubleshooting, debugging, and performance optimization skills for complex workflows and distributed agents

Leadership: Proven experience leading complex technical projects and mentoring junior engineers

Strong soft skills: Excellent communication and collaboration skills are essential for working with cross-functional teams and providing technical guidance

Preferred

Master's degree in Computer Science or related field and 3 years' experience in software engineering

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.