Brillio · 2 weeks ago
Associate Director, Product Management - API Integrations & Technical Support (Healthcare Payer)
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
7+ years expBrillio is seeking a Product Manager to lead the strategy, design, and execution of enterprise API integrations and technical support solutions across the healthcare payer ecosystem. This role involves enabling secure, scalable interoperability between various systems and ensuring APIs meet performance and compliance needs.
AnalyticsArtificial Intelligence (AI)Big DataCloud ComputingConsultingEnterprise ApplicationsMachine LearningMobile
Responsibilities
Lead the product lifecycle for API integration capabilities — from strategy and roadmap definition through development, deployment, and ongoing support
Define and maintain API product specifications, data models, standards, and usage documentation to enable secure and consistent integrations across payer platforms
Partner with engineering, architecture, data governance, and business stakeholders to map source systems and data requirements to external and internal integration needs
Drive alignment between business requirements (e.g., provider access, claims integration, eligibility checks) and technical delivery, ensuring APIs meet the performance, security, and compliance needs of a healthcare organization
Collaborate with technical support teams to define and evolve API error handling, monitoring, versioning, and issue resolution protocols
Lead technical support strategy for APIs, ensuring partners and developers have the tools, documentation, and guidance needed for successful integration
Work with analytics and engineering teams to analyze API usage patterns, identify performance issues or opportunities, and define KPIs for platform reliability and customer satisfaction
Facilitate cross-functional planning and agile execution, including backlog grooming, sprint prioritization, and go-to-market readiness
Support enterprise interoperability and compliance initiatives (e.g., CMS Interoperability Rule, TEFCA) by managing APIs and integrations aligned with regulatory requirements
Qualification
Required
7+ years of experience in product management or technical product leadership, including 3+ years specifically focused on APIs and system integrations in a healthcare payer or similarly complex, regulated environment
Strong understanding of payer business domains, including claims processing, eligibility and enrollment, provider systems, and EHR/EMR integration
Proven ability to write or review API specifications and documentation (e.g., Swagger/OpenAPI), data models, and integration guides
Experience with data mapping, source-to-target documentation, and working with enterprise data teams to align API functionality to source systems
Deep familiarity with RESTful API design, API lifecycle management, and platforms like Apigee, Mulesoft, AWS API Gateway, or equivalent
Strong understanding of FHIR, HL7, X12, and other healthcare interoperability standards
Ability to analyze and report on technical issues, usage trends, and integration KPIs
Excellent collaboration and communication skills; ability to interface effectively with engineers, business teams, and external partners
Hands-on experience supporting technical troubleshooting and resolution for partner or internal developer API issues
Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or a related field required
Preferred
Experience working with or integrating provider portals, clearinghouses, or EHR platforms (e.g., Epic, Cerner)
Knowledge of CMS interoperability regulations, ONC guidelines, and payer data exchange requirements
Familiarity with service-level management for APIs, including uptime SLAs, support tiers, and incident response
Prior involvement in modernizing legacy systems or leading digital transformation initiatives in payer environments
Company
Brillio
Brillio is a technology consulting and technology services company focused on the implementation of digital technologies.
5001-10000 employees
H1B Sponsorship
Brillio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (258)
2024 (240)
2023 (281)
2022 (314)
2021 (196)
2020 (406)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
The Orogen Group
2023-09-05Private Equity
2019-01-14Acquired
Leadership Team
Raj Mamodia
Chairman, Founder & CEO
Santosh Padmanabhan
Architect
Recent News
Financial Express
2025-03-21
Canada NewsWire
2025-03-12
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