Engineering Support Technician jobs in United States
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Western Digital · 2 weeks ago

Engineering Support Technician

Western Digital is a leading technology company focused on data storage solutions and innovation. They are seeking an Equipment Engineering Support Technician to support high-volume wafer manufacturing equipment, ensuring reliability and efficiency while collaborating with various teams to improve equipment performance.

Big DataComputerHardwareManufacturingSoftware
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H1B Sponsor Likelynote

Responsibilities

Support WET process equipment; Ebara CMP or AMAT Mirra CMP and Plating tools, in a high-volume wafer manufacturing environment
Ensure equipment reliability
Process capability
Operate efficiency within a Class 100 cleanroom
Serve as the primary technical owner for AMAT tools, supporting both Equipment Engineering and Maintenance teams
Collaborate cross-functionally with Process Engineering, Maintenance, and vendors to drive equipment performance improvements
Define, monitor, and enhance: Preventive Maintenance (PM) procedures, SPC parameters and tool health metrics, Spare parts inventory and BOM
Lead root cause analysis and corrective actions for equipment-related wafer scrap
Provide hands-on troubleshooting and technical support during tool escalations
Conduct tool health audits and communicate findings regularly
Train and certify maintenance technicians in advanced troubleshooting and best practices
Support and lead Continuous Improvement Projects (CIPs) focused on reliability, cost reduction, and uptime
Occasionally assist maintenance during manpower shortages and flex hours to support off-shift operations

Qualification

CMP systemsWET EtchPreventive MaintenanceTechnical troubleshootingSPC parametersPLCControl systemsComputer hardware/softwareCommunication skillsTeam-orientedSelf-motivated

Required

Serve as the primary technical owner for AMAT tools, supporting both Equipment Engineering and Maintenance teams
Collaborate cross-functionally with Process Engineering, Maintenance, and vendors to drive equipment performance improvements
Define, monitor, and enhance: Preventive Maintenance (PM) procedures, SPC parameters and tool health metrics, Spare parts inventory and BOM
Lead root cause analysis and corrective actions for equipment-related wafer scrap
Provide hands-on troubleshooting and technical support during tool escalations
Conduct tool health audits and communicate findings regularly
Train and certify maintenance technicians in advanced troubleshooting and best practices
Support and lead Continuous Improvement Projects (CIPs) focused on reliability, cost reduction, and uptime
Occasionally assist maintenance during manpower shortages and flex hours to support off-shift operations
Graduate of a technical program (Electronics, Mechanical, Electrical, or Electro-mechanical preferred)
Strong hands-on experience in: CMP systems, WET Etch and photo resist cleaners, SPC and equipment performance metrics, Endpoint detection tools
Proficient in reading schematics, machine diagrams, and using diagnostic tools (DVM meters, oscilloscopes)
Skilled in computer hardware/software troubleshooting to component level
Familiarity with PLC and control systems
Excellent mechanical and electrical troubleshooting skills (AC, DC, RF)
Strong communication and documentation skills
Self-motivated, team-oriented, and capable of working with minimal supervision

Preferred

Experience in high-volume manufacturing, especially magnetic recording head wafer processing
Knowledge of CMP principles
Proficiency in MS Office (Word, Excel, PowerPoint)
Ability to lead audits and implement procedural improvements

Benefits

Paid vacation time
Paid sick leave
Medical/dental/vision insurance
Life, accident and disability insurance
Tax-advantaged flexible spending and health savings accounts
Employee assistance program
Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
Tuition reimbursement
Transit
The Applause Program
Employee stock purchase plan
Western Digital Savings 401(k) Plan

Company

Western Digital

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Western Digital helps customers capture, preserve, access, and transform an ever-increasing diversity of data.

H1B Sponsorship

Western Digital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (537)
2023 (448)
2022 (580)
2021 (525)
2020 (332)

Funding

Current Stage
Public Company
Total Funding
$901.37M
2023-10-31Post Ipo Debt· $1.37M
2023-01-31Post Ipo Equity· $900M
2015-09-30Post Ipo Equity

Leadership Team

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Sesh Tirumala
SVP, CIO
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A
Alvin B. Phillips
Founder
Company data provided by crunchbase