GT Independence · 3 months ago
Claims Team Leader
Sturgis, MI
Full-time
Onsite
Entry, Mid Level
2+ years expGT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care. The Claims Team Leader is responsible for the supervision, training and development of a team of Claims Specialists, managing the submission of claims data, payments, and resolving outstanding claim issues with team members and agencies.
Financial ServicesHome Health CareMedicalService Industry
Responsibilities
Be the point person for questions from your team members. Coordinate answers with agencies and/or internal departments including Operations
Sign off/approve credit memos and employee receivables
Assist with administrative accounting procedures per Controller/CFO
Audit team performance, monitor team metrics and manage claims process
Train new employees and existing employees in department procedures and agency requirements
Assist in developing claims procedures for all new agencies prior to transitioning to Claims Specialist
Prepare A/R reports for your team’s agencies to monitor unpaid claims. Work with team members and agencies to collect outstanding payments
Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues
Attends trainings, conferences and staff meetings
Participates in company continuous improvement processes
Upholds company values and mission
Other duties as assigned
Qualification
Required
High School Diploma or GED required
2 years of experience relevant to the work performed
Experience with Microsoft Office products is necessary, specifically Microsoft Excel
Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
Experience in working on complex projects with critical thinking and problem solving
Excellent written and oral communication skills
Strong attention to detail
Able to work with numbers and apply basic math skills to daily tasks
Strong ability to lead and mentor multiple team members
Preferred
Associate degree preferred
Benefits
Flexible time off
Competitive wages and benefits
The opportunity to grow professionally
Company
GT Independence
GT Independence is a Family-Owned Company.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
H.I.G. Capital
2025-11-18Private Equity
Leadership Team
John Carmichael
Chief Executive Officer
D. Pearl Barnett
Chief Operating Officer
Recent News
2025-11-20
2025-11-19
Company data provided by crunchbase