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Morgan & Morgan, P.A. · 2 months ago

Enablement Manager/Senior Litigation Paralegal

Philadelphia, Pennsylvania, United States

Full-time

Onsite

Mid, Senior Level

2+ years exp

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. They are seeking an Enablement Manager to assist in case operations within their legal teams, focusing on training, management, and productivity for case staff across multiple regions.

Legal

Growth Opportunities

No H1B

Responsibilities

Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals

Monitor and enforce compliance of case staff while promoting a positive work environment

Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards

Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)

Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner

Establish, enable, and execute additional processes for auditing performance

Review metrics to proactively identify areas of improvement for case staff

Facilitate case staff training with internal Learning and Development Team

Guide case staff to negotiate claims proactively and aggressively to settlement

Contribute to team strategic initiatives and help build shared standards and processes

Communicate firm goals and vision to staff

Onboard new hires and facilitate shadowing with other litigation staff members

Build relationships with case staff and attorneys in each region

Qualification

Paralegal experienceLitigation experienceChange managementLeadership skillsTime managementOrganizational skillsFacilitation skillsProblem-solvingTeam collaboration