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Wellmark Blue Cross and Blue Shield · 2 months ago

Pharmacy Business Support Internship

Des Moines, IA, USA

Internship

Hybrid

Intern

Start in 2026 Spring

Wellmark Blue Cross and Blue Shield is offering a Pharmacy Business Support Internship aimed at providing meaningful work and professional development in the health insurance industry. Interns will collaborate with various teams, support process optimization projects, and gain hands-on experience in pharmacy-related operations.

Financial ServicesHealth InsuranceInsurancePersonal Health

Responsibilities

Provide day to day experiences of collaboration and partnership with various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization

Conduct side by sides with Pharmacy Business Support team to identify opportunities to streamline and optimize processes. Assist with development of desk level procedures and process maps to support recommendations

Work closely with Pharmacy Business Support Seniors and Leads to develop a process to analyze call data and feedback loops to identify pain points in pharmacy-related inquiries

Collaborate with Pharmacy Business Support Leads to develop a benefits guide and process for continual adds for new benefits

Assist with current Pharmacy Business Support product rollout

Qualification

Business Process ManagementHealthcare ManagementAnalytical SkillsMicrosoft Office SuiteVerbal CommunicationWritten CommunicationInterpersonal SkillsOrganizational SkillsCritical ThinkingSelf-Starter

Required

Current junior, senior or grad student pursuing a Bachelor's degree in Business, Process Management, Healthcare Management, Public Health, Analytics or related field

Excellent verbal and written communication skills to effectively communicate recommendations to all levels of the organization

Proficient with Microsoft Office Suites

Strong technical aptitude, with the ability to learn new systems quickly

Ability to think critically and analytically

Strong interpersonal skills with the ability to build relationships of collaboration and trust

Strong organizational skills, self-starter, ability to prioritize and multi-task