Kapital Bank · 2 months ago
SVP, Head of Operations
Rockville, MD
Full-time
Hybrid
Director/Executive
$175K/yr - $225K/yr
10+ years expCapital Bank N.A. is a publicly traded company headquartered in Maryland, offering commercial and consumer banking services. The Head of Operations is responsible for overseeing the bank’s operational functions while supporting the organization’s digital transformation strategy, ensuring operational excellence and regulatory compliance.
BankingFinanceFinancial ServicesInsurance
Responsibilities
Oversee all core banking operations, including deposit and loan operations, payment processing, treasury services, and back-office functions
Establish and monitor KPIs to ensure efficiency, accuracy, and compliance in day-to-day operations
Collaborate with compliance, risk, and audit teams to ensure adherence to regulatory requirements and internal controls
Drive continuous process improvement to reduce costs, improve turnaround times, and enhance client experience
Build and lead cross-functional teams to deliver large-scale operational and digital initiatives
Act as a change champion, ensuring smooth adoption of new technologies and processes across the bank
Mentor and develop staff, fostering professional growth and preparing future leaders in both operations and digital strategy
Manages performance of the team and conducts performance reviews within the processes of the Bank
Partner with executive leadership to align operational and digital initiatives with overall business strategy
Develop budgets, forecasts, and resource plans to support operational and digital transformation objectives
Provide regular updates to the executive team and Board of Directors on progress, risks, and opportunities
Qualification
Required
Bachelor's degree in Business Administration, Finance, Information Technology, or related field required
10+ years of progressive experience in banking operations, with at least 5 years in a senior leadership role
Demonstrated success leading digital transformation initiatives within a financial institution
Strong knowledge of banking regulations, risk management, and compliance requirements
Proven track record of leading process improvement, technology integration, and organizational change
Strategic thinker with the ability to translate vision into actionable plans
Strong leadership and team-building skills; able to influence and inspire at all levels
Excellent communication, presentation, and stakeholder management skills
Deep understanding of core banking systems, digital platforms, and emerging financial technologies
Microsoft office software suite (Word, Excel, PowerPoint, etc); excellent oral and written communication skills
Advanced credit underwriting and financial acumen
Experienced in the fundamentals of change management
Expert understanding of Bank financials
Project Management
Preferred
MBA or equivalent preferred
Benefits
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Company
Kapital Bank
Kapital Bank provides different banking services both for corporate clients and individuals.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$29.41M2024-06-11Debt Financing· $29.41M
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