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Veeva Systems · 8 hours ago

Engagement Manager - Global Content

United States

Full-time

Remote

Senior Level, Lead/Staff

$85K/yr - $170K/yr

8+ years exp

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Engagement Manager will lead customer engagements and assist in business development pursuits, focusing on commercial strategies and content management for leading Life Sciences organizations.

BiotechnologyCRMEnterprise SoftwareSoftware

No H1B

Responsibilities

Lead customer engagements (or workstreams in larger engagements), setting expectations and managing the day-to-day work of Senior Consultants, Consultants, and Associates on your project teams

Assist practice leadership in business development pursuits, focusing on selling through delivery and securing ongoing engagements with your customer accounts

Prepare customers to adopt Veeva AI solutions in their content operating model and business processes, focusing on efficiency and productivity gains

MLR transformation efforts including operating model, tier-based review, and optimization of Veeva product capabilities

Build an operating model for global-to-local content reuse

Hone Digital Asset Management (DAM) processes and bring Modular Content adoption to the Life Sciences industry

Establish metadata governance and content standards

Prepare for the FDA’s Requirement on Electronic Submissions

Set the strategic direction and define key performance indicators for increased efficiency throughout the content end-to-end digital supply chain

Develop content analytics dashboards and identify insights on content effectiveness

Develop and Deliver comprehensive change management programs in support of the rollout of PromoMats/MedComms or new functionalities within each

Qualification

Management consulting experienceClient advisory engagementsContent management systemsChange managementAnalytical skillsWorkshop facilitationClient presentationsBusiness developmentDigital Asset ManagementContent analyticsProject managementOral communicationWritten communicationProblem-solving skills

Required

8+ years of experience within a management consulting firm or marketing agency

Strong track record of experience delivering client advisory engagements

Core management consulting skills, including: workshop facilitation, client presentations, project management, change management and ability to develop structured approaches/methodologies to business problems

Strong analytical and problem-solving skills and excellent oral and written communication skills

Ability to travel roughly 25% but this can vary depending on engagement

Bachelor's degree is required