Apply on Employer Site

SER Metro-Detroit · 3 months ago

Recruitment and Intake Specialist

Detroit, MI

Full-time

Onsite

Mid Level

$16/hr - $18/hr

3+ years exp

SER Metro-Detroit is focused on providing adult services, and they are seeking a Recruitment and Intake Specialist who will be responsible for outreach, recruitment, and the initial assessment of applicants for training services. The role includes managing social media outreach and ensuring eligibility for programs.

RecruitingStaffing AgencyTraining

Responsibilities

Engage in outreach activities that will recruit qualified applicants for the program

Develop, maintain, update and track social media platforms such as Facebook, LinkedIn and the website on a weekly basis

Conduct orientation for candidates who are interested in the program

Collect and gather information and documents relating to eligibility certification according to DOL WIOA program and other applicable standards

Advise customers on rights and responsibilities associated with programs and services

Verify documentation, completes all pertinent forms and prepares for submission to the Program Manager

Show interest and concern for all customers, treating them with respect and care

Enter candidate information in electronic databases, including FileMaker in timely manner

Maintain detailed participant records in compliance with policies and procedures

Maintain organized, efficient, and secure filing system

Attend public/community events, career and job fairs to promote initiatives

Take videos and photographs; as applicable to SER programming or scheduled events

Contributes to the team effort by performing other duties as assigned

Qualification

Customer service experienceOutreachRecruitmentBilingual Spanish/EnglishData tracking systemsCultural sensitivityWritten communicationVerbal communicationInterpersonal skillsOrganizational skillsSelf-motivation