Martin & Zerfoss, Inc. · 3 months ago
Entertainment Commercial Lines Account Manager
Martin & Zerfoss, Inc. is an independent insurance firm in Nashville, TN, seeking an entertainment/events focused Commercial Lines Account Manager for a full-time role. The role involves managing Commercial Lines client accounts, providing exceptional customer service, and supporting producers in the day-to-day servicing of client accounts.
Responsibilities
Manage Commercial Lines client accounts with the focus on providing exceptional customer service
Support Producers in day-to-day servicing of client accounts, including direct contact with clients and insurance carriers
Analyze new and renewal policies and coverages, take client phone calls, process agency bill transactions, quote and present new lines of coverage to round out accounts, and remarket existing lines of coverage
Develop strong relationships and trust with clients, producers, underwriters, carriers, and teammates
Develop and maintain strong technical knowledge of commercial lines coverage
Utilize Applied Epic to manage and track all work
Follow agency and department workflows and procedures to complete daily tasks
Embody our Agency Core Values in all work: Integrity, Problem Solving, Empathy, Teamwork, Growth
Qualification
Required
High level of commercial insurance knowledge
Experience in commercial insurance for events/entertainment industries
Tennessee P&C Insurance License or ability to obtain one
Ability to work in the Central Time Zone
Exemplary organization, time management and prioritization skills
High degree of professionalism along with excellent business writing and communication skills
Team player that contributes to a positive work culture
Preferred
Experience using an insurance management platform (ie: Applied Epic) desirable but not required
Bachelor's degree in Risk Management or other related field desired, but not required
Insurance designations are a plus
Benefits
20 days of PTO to start
10 paid holidays
Comprehensive benefits package including medical, dental, vision, life, short- and long-term disability, 401k and a variety of other benefits
Continuing education
Company
Martin & Zerfoss, Inc.
Founded in 1978, Martin & Zerfoss has grown abundantly and, as a staple in the community, has never waivered on our focus of enriching the client-service experience.