M.C. Dean, Inc. · 3 months ago
Sprinkler Technician 2
Greater Richmond Region
Full-time
Onsite
Mid, Senior Level
5+ years expM.C. Dean, Inc. is a leader in Building Intelligence, focusing on designing, building, and maintaining cyber-physical solutions for critical facilities. The Sprinkler Technician 2 role involves inspecting, testing, and maintaining various sprinkler systems while ensuring compliance with safety codes and providing exceptional customer service.
Information Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Plan and conduct detailed inspection and testing of various sprinkler systems, including fire pumps, wet systems, dry systems, tamper switches, water-flow devices, hydrants and backflows
Assist with inspections and testing of fire alarm, special hazard systems, kitchen hoods and preaction systems
Properly complete testing reports with noted test results and corresponding deficiencies in timely manner
Performs routine maintenance and inspects fire extinguisher equipment
Utilize advanced troubleshooting techniques to diagnose and repair intricate problems in sprinkler systems
Recharge fire extinguishers and replace components that have exceeded their service life
Document all service activities, including inspections, testing results, and repairs, according to company procedures
Maintain meticulous records of inspections, tests, maintenance activities, and any identified issues
Assist experienced technicians in troubleshooting and resolving system malfunctions or deficiencies
Determine materials needed for simple repairs and order them
Ensure all work is conducted in strict compliance with local, state, and national fire safety codes and regulations
Perform fire years internal sprinkler inspection and testing
Adhere to safety protocols, including the use of personal protective equipment (PPE), to maintain a safe working environment
Stay updated on industry developments and changes in safety codes and standards
Interact professionally with clients, addressing their inquiries and concerns
Deliver excellent customer service and maintain positive client relationship
Communicate system performance and deficiencies to customers and to account managers for accurate and efficient quoting of recommended repairs
Provide guidance and training to clients on the proper use and maintenance of fire alarm systems
Respond promptly to service calls and emergency situations to resolve issues and ensure the continuous operation of fire alarm systems
Provide exceptional customer service by communicating effectively with clients, addressing their concerns, and maintaining positive relationships
Develop and maintain relationships with building owners, building managers, and other customer representatives
Maintain truck inventory
Be on rotation to respond to afterhours service calls as scheduled by supervisor
Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from M.C. Dean
Read and interpret wiring diagrams, work orders, schematics, blueprints, and specifications
Address client inquiries, concerns, and service requests promptly and professionally
Provide technical support to junior technicians and collaborate with team members to deliver high-quality service to clients
Determine materials needed for complex repairs and order them
Respond promptly to service calls, emergencies, and system failures to address issues and restore system functionality
Stay updated on industry advancements, regulations, and best practices to ensure compliance and optimize system performance
Uphold safety protocols, company policies, and customer service standards to deliver exceptional service and support
Perform complete site surveys for potential preventive maintenance inspections and sprinkler system changes/modifications, prepare take off and labor estimation for completion work
Perform pre-testing and final acceptance testing with Fire Marshal for assigned projects
Develop and maintain relationships with building owners, building managers, and other customer representatives
Read and interpret wiring diagrams, work orders, schematics, blueprints, and specifications
Maintain truck inventory
Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from M.C. Dean
Ensure compliance with all applicable codes and standards
Perform online research, installation manuals, manufacture manuals to determine materials requirements and installation procedures
Qualification
Required
High School Diploma (required)
5 years of relevant experience or 2 years technology degree and 4 years of relevant experience
NICET II in Inspection and Testing of Water-Based Systems or Pass NICET II in Inspection and Testing of Water-Based Systems exam within 90 days of employment
Ability to obtain Top Secret clearance
Above average level of attention to detail and professional work ethic
Commitment to excellence and a high quality of work
Knowledge of NFPA 25, NFPA 13, NEC, Fire Sprinkler System Theory and OSHA Requirements
Ability to function in a controlled, effective manner under stress
Strong desire to continuously increase your skill set and take on more responsibility
Above average communication skills with customers, other field personnel, office staff and sub-contractors
The position requires the ability to lift, carry, and move objects weighing up to [50 pounds] on a regular basis
Relocates a 12 foot stepladder without assistance
Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders
Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead on a routine and repetitive basis
Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English
May use a standard ladder without exceeding the weight limit while carrying tools
Tell when something is wrong or is likely to go wrong
Apply general rules to specific problems to produce answers that make sense
Combine pieces of information to form general rules or conclusions
See details at close range (within a few feet of the observer)
Listen to and understand information and ideas presented through spoken words and sentences
Preferred
NICET III preferred
NICET IV preferred
State Backflow Certification or obtain within 6 months of employment
Fire Pump Test Certification or obtain within 1 year of employment
Company
M.C. Dean, Inc.
M.C. Dean, Inc. offers comprehensive technological systems in Washington.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Dean
Chief Executive Officer
Chris Frazier
Marcomm Business Partner
Recent News
EIN Presswire
2025-11-14
2025-10-04
2025-10-01
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