The Dimock Center · 2 months ago
Optical Technician
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$21/hr - $23/hrThe Dimock Center is a federally qualified community health center that heals and uplifts individuals, families and communities. The Optical Technician will assist with day-to-day functions including patient interactions, processing orders for glasses and contact lenses, and managing administrative tasks to ensure excellent customer service and operational efficiency.
DentalHealth CareHospital
Responsibilities
Greets patients in a friendly, welcoming, professional manner
Interprets eye exam results, using prescriptions written by Optometrists and Ophthalmologists
Advises patients on frame weights, materials, styles and colors
Recommends lenses, coatings and frames to suit customers’ needs
Measures, fits, repair and adjusts to determine suitable types and styles of frames
Prepares orders for glasses and contact lenses by checking prescriptions, lens thickness etc
Prepares glasses for patient pick up, and contacts patients to notify glasses are ready
Understands insurance to assist patients in their coverage and benefits
Assists with inventory and billing
Maintains patient recall systems to notify patients of annual reminders for appointments
Patient scheduling, and follow ups
Responsible for the maintenance of department specific cash funds, balancing and submission of daily cash receipts
Manages patient flow, including interacting with providers and clinical support staff
Responsible for clerical accuracy and documentation
Answers incoming telephone calls and inquiries for the department
Monitors inventory of supplies and notifies supervisor as needed
Attends staff meetings as required
Assist with front desk duties when needed
Other duties as assigned
Adheres to The Dimock Center’s policies regarding attendance and tardiness
Follows policies related to work and breaks
Assists in meeting scheduling needs in helping to cover for absences, emergencies, times of heavy workload, holidays, and vacations
Qualification
Required
High School diploma
Experience in a medical office setting
Excellent customer service skills
Dependability and punctuality
Flexibility with work schedules
Ability to manage administrative responsibilities
Ability to interact with patients
Ability to assist with inventory and billing
Clerical accuracy and documentation skills
Ability to manage patient flow
Ability to answer incoming telephone calls and inquiries
Ability to monitor inventory of supplies
Ability to assist with front desk duties when needed
Adherence to The Dimock Center's policies regarding attendance and tardiness
Ability to follow policies related to work and breaks
Ability to assist in meeting scheduling needs
Preferred
Experience working with diverse populations
Knowledge of medical insurances
Benefits
Benefits
Company
The Dimock Center
The Dimock Center is recognized nationally as a model for the delivery of comprehensive health & human services in an urban community.
Founded in 1862
201-500 employees
H1B Sponsorship
The Dimock Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (5)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$0.05MKey Investors
MassDevelopment
2022-05-03Grant· $0.05M
Leadership Team
Charles L. Anderson MD
President and CEO
Colby Bomberowitz
Human Resource Business Partner
Recent News
2025-09-30
The Bay State Banner
2024-01-19
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