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Bureau Veritas North America · 3 months ago

Permit Technician / Zoning Officer / Planner (Evergreen)

Braselton, GA

Full-time

Onsite

New Grad, Entry Level

$17/hr - $26/hr

Bureau Veritas North America is a world leader in testing, inspection, and certification services, offering dynamic employment opportunities. The Permit Technician / Zoning Officer / Planner will be responsible for processing zoning and permit applications, maintaining records, and ensuring compliance with applicable regulations while providing exceptional customer service.

Information ServicesMedia and EntertainmentPublic Safety

Responsibilities

Operates and maintains the day-to-day functioning of the Zoning Office, including greeting visitors, answering phone calls, and responding to correspondence

Provides information and assistance to staff, partners, and the public; prepares correspondence, reports, and documents

Maintains the accuracy of the permit tracking database, including tracking permits issued and inspections performed for multiple client offices

Receives, records, and files zoning permit and compliance applications, along with accompanying plans and documents. Ensures all records are available for public inspection

Compiles and submits reports and documents as requested, including monthly updates

Reviews zoning permit and compliance applications to ensure they meet all relevant regulations or jurisdictional requirements

Issues zoning permits and certificates of compliance for construction when requirements are met or as approved by the Zoning Hearing Board or court rulings

Responds to complaints regarding Zoning and/or Property Maintenance Code violations. Issues enforcement notices and orders to violators as necessary

Studies and stays current on codes, standards, and regulations relevant to zoning and property maintenance

Attends ongoing training opportunities and maintains required credentials and certifications

Involved in plan review, ordinance review (for multiple clients), and creating staff reports from research

Schedules and participates in public hearings with the Zoning Hearing Board, Planning Commission, and other jurisdictional bodies. Furnishes requested facts, records, and information to aid decision-making

Proactively communicates with staff, partners, and the public to provide updates, resolve inquiries, and address concerns

Maintains a customer-focused attitude, prioritizing the needs and interests of taxpayers

Builds and fosters collaborative relationships with office staff, department team members, and external partners

Assists with special projects, which may involve research, analysis, and task coordination

Prepares forms, documents, records, indexes, and logs as needed

Supports other staff members with tasks as assigned

Qualification

Zoning knowledgePermit processingAICPICC certificationMicrosoft Office SuitePermitting softwareCustomer serviceAnalytical skillsAttention to detailCommunication skillsOrganizational skills

Required

High school graduate (or equivalent)

Valid Georgia driver's license

Understanding of all local and state laws related to zoning, including thorough knowledge of the Sunshine Law and the Right to Know Act

Ability to follow verbal and written instructions

Fluent in verbal and written English; expert at Business English

Operates office equipment, machines, and computers

Knowledge of Microsoft Office Suite, including word processing, spreadsheets, and databases

Strong service orientation and friendly demeanor

High attention-to-detail and commitment to maintaining confidentiality

Able to manage workload, multitask, and work independently while advancing self-directed priorities in group settings

Efficient and organized with a strong work ethic and excellent sense of initiative and follow-through

Strong analytical and problem-solving skills

Preferred

AICP or ICC certification preferred, but not required

Familiar with permitting software preferred

Previous experience working in a zoning and/or permitting office in a Zoning Official, Code Enforcement, permitting, or admin role. Certification preferred, but not required