Ascendum USA · 3 months ago
Shop Technician
Cayce, SC
Full-time
Onsite
New Grad, Entry LevelAscendum USA is a company focused on providing repairs and maintenance for construction equipment and machinery. The Shop Technician role involves timely completion of repairs while ensuring customer satisfaction and maintaining safety standards in the shop environment.
ConstructionInfrastructure
Responsibilities
Repair and service machinery for complete customer satisfaction
Maintain, safely operate, and care for company-owned tools and equipment per company requirements
Maintain up to date knowledge of all safety training, product training, and service department goals
Complete assigned work with minimum re-work
Order parts and materials through Ascendum Parts to complete work assignments
Ensure all company safety requirements are followed at all times
Complete all required paperwork and maintain records/photos/other materials as required, for example, time clocking or collection records, SOC reports
Maintain shop and yard cleanliness
Promptly report any unsafe conditions, including those related to tools, the facility, or employee actions
Adhere to instruction/direction of supervisor
Seek formal and informal performance assessments, including performance versus expectations
Actively participate in required training, development programs, and electives as suits one’s needs
Respond positively to other duties that may be assigned in the scope of the job
Qualification
Required
Technical school completion in appropriate field
The employee can use the equipment and software required to accomplish the responsibilities of this position
Knowledge of Microsoft products such as Word, Excel, and Outlook
Possess ability to communicate with customers and co-workers in a positive and enthusiastic manner
Maintain an approachable and friendly demeanor
Knowledge of safe job practices & regulations related to OSHA, MSHA and Ascendum Machinery requirements
Possess aptitude for repairing, trouble shooting, and servicing equipment in changing environments
Possess mechanical knowledge of tools and mechanical work for repairing equipment
Possess above average knowledge of hydraulics, electronics, diesel engines
Possess strong attention to detail
Raise issues and concerns promptly
Possess good verbal and written communication skills
Document work in a clear and concise manner
Proven ability to complete work with energy and enthusiasm
Customer orientation toward service and building relationships
Compatible to working branch hours and extended days as needed
Must possess own set of tools for repairing equipment
While performing this job, employee is regularly required to talk or hear
The position requires the ability to sit, stand and walk for long periods
The position requires the ability to kneel, stoop, bend, climb and crawl without restrictions
The position requires the continuous use of wrists, hands and/or fingers
The position requires the ability to lift up to 75 pounds
The position requires the ability to work in varying outdoor/indoor environments with various terrain
Company
Ascendum USA
Ascendum Machinery USA, headquartered in Charlotte, North Carolina, is a regional leader in the sales and service of construction equipment.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Grant Adams
Chief Executive Officer
Marco Loureiro, MBA, MACC
Chief Financial Officer
Recent News
Construction Equipment Guide
2024-05-05
Company data provided by crunchbase