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Wizehire · 1 week ago

Garage Door Service Technician

Phoenix, AZ

Full-time

Onsite

Entry, Mid Level

$65K/yr - $85K/yr

Southwest Garage Doors is a leading supplier of high-end, custom-built garage doors in Phoenix. They are seeking a Garage Door Service Technician who is ready to grow and take on exciting custom projects while being part of a supportive team-driven culture.

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Responsibilities

Provide a complete evaluation and precise diagnosis of any issues with the current system, after which present the customer with their options

Include yourself in all workplace activities and adhere to all rules and regulations

Attend appointments within the window that has been given to the client

Accurately measure openings for installation and site checks for bigger jobs

Use software to take notes, create quotes, and send invoices

Clean & Professional Work! ("This is good enough" will not fly here)

Pick up or load garage doors at our office, needed for the day

Install different manufacturers' types of garage doors Martin, Amarr, Hormann, Clopay, CHI, Elegant, Ranch House True Wood Doors, Schweiss Hanger Doors, Commercial Sectionals, Commercial Rolling Steels, Security Shutters, Exterior Screens

Configure Replacement Spring combos

Repair various types of garage doors and openers

Products, buildings, and applications differ case by case; the candidate must be able to choose the best solutions for each application as it pertains to safety, functionality, and performance

The Repair Technician will also troubleshoot, repair, and perform periodic maintenance on new and existing equipment

Qualification

Garage door installationElectrical circuitry knowledgePowerHand toolsCustomer service skillsMechanical aptitudePunctualityCommunication skillsTeam playerProblem-solving abilityOrganized work ethic

Required

Comfortable with using power and hand tools

Outstanding skills in providing service to customers

Skills in communication, listening, and working well with others are a must

A solid understanding of electrical circuitry and connections

Previous experience servicing/installing garage doors - knowledge of the principles, techniques, equipment, and supplies used in the residential garage door service

Mechanical aptitude – knowledge and skill in using various hand and power tools

Ability to establish and maintain effective working relationships with other employees and the general public

Clear communicator, charismatic, and comfortable in face-to-face client interactions

Team player; strong collaboration skills

Be a self-starter with the ability to operate without direct supervision at all times

Ability to troubleshoot, think independently, and problem-solve

Organized and methodical work ethic

Punctual and excellent attendance record