Wavetronix · 3 months ago
ITS Traffic Signal Technician/ Integrator (New England)
Springfield, MA
Full-time
Onsite
Senior Level
5+ years expWavetronix is a leader in Radar in the Intelligent Traffic Industry, seeking an Applications Specialist to assist customers with technical problems and support the installation and training of products. The role involves building relationships with customers, providing technical training, and ensuring effective communication to meet customer requirements.
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Responsibilities
Master installation and configuration of Wavetronix core products
Demonstrate and troubleshoot Wavetronix products
Build positive relationships with customers
Provide technical training (typically up to 10 people) on products as needed either in the field or in office
Have the ability to give technical presentations
Review plans and design Wavetronix products into projects
Conduct technical site surveys
Provide service and customer support both in the field and over the phone
Help manage all on site installation/configuration of products
Diagnose errors or technical problems and determine proper solutions
Document processes and produce timely and detailed trip reports
Cooperate with the team and share information across the organization
Comprehend customer requirements and make appropriate recommendations
Keep track of current projects and support cases in CRM
Have a basic understanding of networking
Be excited about personal development and eager to engage in development training
Travel as required within and between territories
Qualification
Required
Self starter/ Self motivated
Ability to travel 50%
Minimum of 5 years of experience in technological integration or technical sales
Exhibit Wavetronix core values: People First, Growth Mindset, Innovation Driven
Master installation and configuration of Wavetronix core products
Demonstrate and troubleshoot Wavetronix products
Build positive relationships with customers
Be self‐motivated and enjoy working on and with teams
Have clear written and verbal communication skills
Be intrinsically motivated and enjoy working with the customer
Able to work flexible shifts and to adapt workflow to changing project schedules
Have previous field service experience in traffic signal/ITS cabinets (at least 5 years)
Provide technical training (typically up to 10 people) on products as needed either in the field or in office
Have the ability to give technical presentations
Review plans and design Wavetronix products into projects
Conduct technical site surveys
Provide service and customer support both in the field and over the phone
Help manage all on site installation/configuration of products
Diagnose errors or technical problems and determine proper solutions
Document processes and produce timely and detailed trip reports
Cooperate with the team and share information across the organization
Comprehend customer requirements and make appropriate recommendations
Keep track of current projects and support cases in CRM
Have a basic understanding of networking
Be excited about personal development and eager to engage in development training
Travel as required within and between territories
Technical degree (EE, EET) or certifications in ITS/traffic industry preferred
Company
Wavetronix
Wavetronix is a radar traffic detection tool company.
201-500 employees
H1B Sponsorship
Wavetronix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$0.21MKey Investors
National Science Foundation
2015-12-08Grant· $0.21M
Leadership Team
Jeremy Wright
Directors Guild Founder & Leader
Michael Jensen
Founder
Recent News
2025-05-16
2025-05-08
Google Patent
2025-02-16
Company data provided by crunchbase