Connecticut Children's · 4 days ago
Ophthalmology Technician - Farmington/Glastonbury - Full Time
Farmington, CT
Full-time
Onsite
Entry Level
1+ years expConnecticut Children's is a health system dedicated to children, providing personalized medical care in various pediatric specialties. The Ophthalmology Technician is responsible for testing eye function and managing patient flow during visits, ensuring a positive experience for patients and their families.
Health CareHospitalMedical
Responsibilities
Obtaining chief complaint, HPI, past medical/surgical history, family history, social history, medications & allergies
Testing eye functions, looking for abnormalities within patient’s eyes with basic penlight exam
In most cases, the testing includes distance/near vision, depth perception, color and peripheral vision, strabismus screening, IOP with tonopen, iCare and/or applanation on all cooperative patients, check present correction and clean glasses (should be done before taking vision), verify that glasses match written prescription, confrontational fields, amplitudes on patients with CI symptoms, near convergence, check pupils, measuring strabismus etc
Dilating pupils using appropriate drops, explains to patient or parent what dilation does and why we do it Auto-refract and refract patients as needed
Managing patient flow by bringing patient to exam room in a timely manner. Triage walk-in patients, emergency patients and determine if the patient needs to be seen the same day and which doctor should see the patient
Coordinating sterilization of instruments with central sterilization, calibrating and maintain optical instruments per CT Children’s Medical Center equipment sterilization guidelines and procedures
Communicate with front desk if doctor is running late or if urgent is coming in
Maintaining clean waiting rooms and clinical areas (hallways and exam rooms), re-stock handouts, medical supplies, etc. (Performs clean sweeps daily)
Responsible for patient calls/messages. Document all patient communication in the EMR or paper chart
Take calls and delegate any medical advice for the patient to the patient’s physician
Preparing Rx for physicians, mail/fax prescriptions
Managing use of eye drops including storage, handling, and daily signing in/out (using appropriate form)
Filling, preparing and organizing charts as needed
Purging charts
Answer phones, schedule appointments, cover front desk
Send out medical records, prescriptions, dictation
Responsible for No show letters (copy/mail and document NS letter was mailed in chart)
Follows proper opening and closing exam room procedures (see handout)
Qualification
Required
Education: High School Diploma, GED, or a higher level of education that would require the completion of high school, is required
Certification for Ophthalmic Technician from an accredited organization such as the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) is preferred at time of hire or must be acquired within 12-24 months of hire
CPR (BLS) preferred at time of hire or must be acquired within 1 month
Knowledge of managed care, commercial and federal agencies or basic understanding of general medical terminology as well as CPT and ICD9/10 codes
Technical experience, including proficiency with internet-based research or any equivalent combination of education and experience that provides the required knowledge, skills and abilities
Knowledge of Diagnostic Equipment utilized within the department to include but are not limited to: Lensometer- check glasses, Phoropter- check vision/refraction, Icare & tonopen & Applanation - check eye pressure, Fundus camera- fundus photos, OCT – Optical Coherence Tomography, RETeval machine – electroretinography, Pentacam machine – evaluation of anterior segment using tomography (corneal topography and optical tomography), Accutome machine – Biometry/US, TOPCON Aladdin – Optical biometry and topography, TOPCON OCT – fundus photography, fluorescein angiography (with physician supervision), SCODI-P and SCODI-A Optos
Will adhere to CT Children's Medical Center culture and respect for patients and peers
Treats patients, parents, doctors and staff with respect and places personal judgments aside
Takes pride in work
Provides a positive environment with both patients and staff
Exhibits patience with children. Takes extra time with patients
Ability to use software applications including but not limited to Medical Billing/or medical office Scheduling Software Applications, Microsoft Office Applications, including Excel and proficient with internet
Interpersonal skills – maintains confidentiality, HIPAA adherence, remains open to others' ideas and exhibits willingness to try new things. Works collaboratively with all employees, staff members, patients and outside contacts as needed
Oral Communication – speaks clearly and persuasively in positive or negative situations via telephone or in person
Written Communication – Clear and effective written communications. Edits work for spelling and grammar
Quality control – demonstrates accuracy and thoroughness and monitors own work to ensure quality
Adaptability – is flexible with workload and adapts to changes in the work environment. Manages competing demands and is able to deal with frequent change, delays or unexpected events
Dependability – adheres to CT Children's Medical Center time and attendance policies and procedures. Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Safety and security – actively promote and personally observes safety and security procedures and uses equipment and materials properly
Knowledge of Medical office administration procedures and ability to operate most standard office equipment (to be defined by the department)
Supports CT Children's Medical Center quality initiatives related to their department
Preferred
Experience: 1 year experience as a Certified Ophthalmic Assistant/Technician preferred
Company
Connecticut Children's
Connecticut Children’s is a leading pediatric academic medical center consistently ranked by our peers as among the best children’s hospitals in the nation.
1001-5000 employees
H1B Sponsorship
Connecticut Children's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (2)
2022 (5)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$0.25M2014-04-07Grant· $0.25M
Leadership Team
Jim Shmerling
President and CEO
Bob Duncan
Executive Vice President and Chief Operating Officer
Recent News
Hartford Business Journal
2025-12-30
Hartford Business Journal
2025-10-31
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