Network Operations Technician jobs in United States
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Abacus Technology Corporation · 2 months ago

Network Operations Technician

positionColorado Springs, CO
timeFull-time
remoteOnsite
senioritySenior Level
money$94K/yr - $112K/yr
date5+ years exp

Abacus Technology Corporation is seeking a Network Operations Technician to provide technical support for the Base Infrastructure Modernization program at Peterson SFB. The role involves troubleshooting and resolving issues with IT infrastructure, performing system administration, and supporting new infrastructure projects.

Information TechnologySoftwareTelecommunications
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Create and respond to incident tickets and perform network triage
Resolve IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software, or system functional specifications
Analyze, troubleshoot, and resolve issues with IT infrastructure, including user systems, servers, storage, and network connectivity
Provide system administration for assigned infrastructure and establish and maintain security as it relates to users
Apply security patches and operating system upgrades to ensure the security and integrity of the technical environment
Support new infrastructure projects
Perform system patching and IAVA patches to network routers and switches
Perform hardware and software upgrades
Develop and update configuration templates for switch and router installs
Troubleshoot systems document failures and accessibility problems within the network to our services
Monitor network performance against current outages
Support engineering designs data calls
Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale
Perform network ticket resolution
Research errors, incidents, problems, and perform incident/root cause analysis

Qualification

Network engineeringSecurity+ certificationCisco certificationITIL certificationNetwork operations supportMicrosoft Office/365Communication skillsTeamwork

Required

5 years experience in network engineering/administration
Bachelor's degree in a related field
Must be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II)
Experience providing network operations support for large, complex networks
Experience observing legacy network behavior and comparing against baseline performance
Experience supporting DoD projects, specifically network modernization projects
Comfortable with Microsoft applications including Office/365, SharePoint, and Teams
Must have good communication skills and an ability to conceptualize network infrastructures
Able to work independently or as part of a team and interact professionally within all levels of an organization
Must be a US citizen and hold a current Top Secret clearance with SCI access (TS/SCI)

Preferred

Cisco, Juniper, and/or ITIL certifications desired

Company

Abacus Technology Corporation

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Abacus Technology Corporation delivers leading edge, high quality assistance in response to complex technology challenges.
dateFounded in 1983
location
Chevy Chase, Maryland, USA
people-size501-1000 employees
web-link
http://www.abacustech.com

Funding

Current Stage
Late Stage

Leadership Team

W
William Magro
Senior Vice President
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A
Alice Solomon
Vice President
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Company data provided by crunchbase