This job has closed.

Window Nation · 1 day ago

Field Technician

Orlando, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Window Nation is committed to growth and seeks a Field Technician to ensure customer satisfaction through accurate project measurements and service completion. The role involves visiting residential sites, measuring installations, and supporting the pricing process while maintaining a high standard of service and product knowledge.

Building MaterialManufacturingReal Estate

No H1B

Responsibilities

Visit residential customer sites to measure each window, door, sliding glass door opening as needed

Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements

Support pricing process by providing accurate measurements and assessments for labor/materials

Review installation project/process with customers

Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions

Execute change order specifications

Maintain service parts inventory and equipment

Complete service assessments; identify needed services, materials, and labor to relevant stakeholders

Fulfill service appointment specifications

Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques

Maintain proficiency to do all tasks of the position

Maintain a substantive knowledge of product, install techniques, and construction basics

Maintaining a driving record that meets company’s insurance standards

Ability to use an extension ladder in a safe manner to measure windows and perform services

Must be able to pass EPA certification and follow EPA Regulations

Knowledge of local permit/license/historical/HOA requirements

Qualification

Project measurementsWindow installationEPA certificationMS WordMS ExcelCustomer Relationship ManagementCustomer-centric mindsetTime managementProject management