IT Operations Technician jobs in United States
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Epic · 9 hours ago

IT Operations Technician

Epic is a leading company located in Madison, WI, known for its innovative work in healthcare technology. As an IT Operations Technician, you will monitor and troubleshoot the Hosting infrastructure, ensuring swift resolution of network and hardware issues while collaborating with healthcare organizations.

Health CareSoftware
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Comp. & Benefits
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Responsibilities

Monitoring the entire Hosting infrastructure stack
Responding swiftly to problems
Employing investigative and troubleshooting skills across a variety of tools
Identifying and resolving both routine and complex network, hardware, virtualization, and presentation problems
Connecting with contacts from healthcare organizations to address impact
Communicating issues
Performing system build

Qualification

Internet networking protocolsLinux knowledgeVMware knowledgeCompTIA+ certificationCCNA certificationNetwork+ certificationLinux+ certificationInterpersonal skillsCommunication skillsInitiativeLeadership abilities

Required

Relocation to the Madison, WI area (reimbursed)
A history of academic and professional success
Exceptional interpersonal, communication, initiative, and leadership abilities
Available to work second or third shift hours
Eligibility to work in the U.S. without sponsorship
COVID-19 vaccination

Preferred

Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute
Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
CompTIA+, CCNA, Network+, or Linux+ certification
Knowledge of VMware

Benefits

Comprehensive benefits
Annual raises and bonuses
Stock grants
Four-week sabbatical

Company

Epic develops healthcare software that helps people get well, stay well, and help future generations be healthier.

Funding

Current Stage
Late Stage

Leadership Team

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Kelli Garrison, PharmD, BCPS
Epic Emeritus - CIO / IT VP Advisor
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Alexandra Nowak
Human Resources Partner
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Company data provided by crunchbase