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Oracle · 11 hours ago

Data Center Technician 2

Abilene, TX

Full-time

Onsite

Entry, Mid Level

$27.07/hr - $54.13/hr

2+ years exp

Oracle is a world leader in cloud solutions, committed to innovation and inclusivity. The Data Center Technician 2 role involves hardware installation, maintenance, and support of data center infrastructure while ensuring compliance with service level agreements.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware

No H1B

Responsibilities

Hardware installation and decommission of enterprise servers and cabling infrastructure

Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA)

Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment

Landing racks, cabling, power up and handoff of servers to internal provisioning teams

Handle daily work through internal tooling systems such as JIRA and Confluence

Performs moderately complex problem solving with some assistance and guidance

Documentation of activities and strict alignment to SOP’s

Inventory process: Receive, track, and ship data center equipment as needed

Install, label, and fix fiber/copper/telecom cables as well as patch panel systems

Understand, interpret, and alignment to local site requirements

Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s)

Provide on-call emergency support at pre-determined times

Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies

Support and receive direction from senior team members

Standard assignments are accomplished without assistance by exercising judgement within defined policies and processes to determine the appropriate action

Works on problems of moderate scope where analysis of situations of data requires a review of a variety of factors

Developing professional expertise, applies company policies and procedures to resolve a variety of issues

Monitor the fundamental server/network capacity. Determine the characteristics of a problem and either resolve the problem immediately and/or record, escalate, and track the problem through to closure and to the customer's satisfaction

Qualification

Server hardware knowledgeData center experienceLinux administrationNetworking knowledgeStructured cabling experienceCoolingElectrical systemsComputer skillsTime managementTeam playerVerbal communicationWritten communicationDetail-oriented

Required

Knowledge of server/storage/network hardware systems and components

Excellent time management skills

Detail-oriented with excellent organizational skills

Be a good team player

Strong interest in learning new DC concepts and technology

Dependable and trustworthy

Able to work alone and as part of a team

Must be able to lift up to 50 lbs

Able to climb a 9 ft ladder

Strong verbal and written communication skills

Shift schedule that rotates. Includes nights, weekends and holidays

IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.)

Good computer skills

Able to stand and walk for extended periods of time

Able to work 10-12 hour shifts

Any experience with mainstream ticketing systems is a plus

Willing to travel as required

Client experience is preferred

Preferred

2-year or 4-year degree or relevant work experience

2 Years of Data Center Experience; 1 year of development

Linux administration knowledge/Ability to run Linux commands

Data center networking knowledge

Experience in Data Center Infrastructure projects

1 year+ experience in Structured Cabling Copper/Fiber and testing of cables

1 year+ experience in Cooling and Electrical systems concepts inside the data center

Experience in repairing and working on Oracle servers is nice to have but not required

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance