Desktop Support Technician jobs in United States
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CP Marine LLC ยท 23 hours ago

Desktop Support Technician

CP Marine LLC is a leader in cutting-edge research and technology in the cyber arena, focusing on cybersecurity and support services. They are seeking a Desktop Support Technician to provide technical support for IT systems used by the National Museum of Natural History, ensuring smooth functioning of the museum's IT infrastructure.

Computer & Network Security

Responsibilities

Troubleshoot, repair, and maintain computer systems, printers, and peripheral devices
Provide end-user support for Windows and Mac environments
Install, configure, and update software applications
Support web management systems and database platforms
Assist with inventory management of IT equipment
Maintain documentation of support tickets, resolutions, and technical processes

Qualification

IT troubleshootingHardware/software installationNetwork connectivityTechnical certificationsCustomer serviceImagingPatchingAccount provisioningServiceNowCCNANetwork +Communication skills

Required

Strong background in IT troubleshooting, network connectivity, and system support
Knowledge of hardware/software installation and diagnostics
Familiarity with imaging, patching, and account provisioning
Excellent customer service and communication skills
2+ years of IT help desk or desktop support experience
Ability to pass Smithsonian Institution background checks for credentialing

Preferred

Relevant technical certifications preferred (e.g., CompTIA A+, Microsoft Certified)
CCNA
Network +
ServiceNow

Benefits

Medical, dental, and vision insurance
A 401(k) plan with company matching
Tax-deferred savings options
Supplementary benefits
Paid time off
Professional development opportunities

Company

CP Marine LLC

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In 2017, Goldbelt identified a new mission for CP Marine: to become a Pacific Northwest-based federal government contractor.

Funding

Current Stage
Early Stage
Company data provided by crunchbase