Dover Food Retail · 2 days ago
Refrigeration Senior Service Technician
Las Vegas, NV
Full-time
Onsite
Senior Level
$35/hr - $44.50/hr
5+ years expDover Food Retail is a leading manufacturer and provider of innovative solutions in the food retail industry. The Senior Refrigeration Service Technician will be responsible for diagnosing, repairing, and maintaining commercial refrigeration systems in various food service establishments.
Retail
Responsibilities
Respond to service calls as directed
Troubleshoot and repair rack systems, self-contained cases, HVAC units, and VFDs
Restore equipment to proper operating condition
Report follow-up needs to dispatch, leads, and managers
Participate in on-call rotation (nights, weekends, holidays)
Follow all safety policies and procedures
Communicate with customers, technicians, and service staff
Complete and submit all required paperwork and packing slips daily
Maintain truck stock inventory
Perform other duties as assigned
Qualification
Required
High school diploma or GED required
5–7 years of experience in supermarket refrigeration, HVAC, and EMS system repair and maintenance
EPA 608 Certification (Type I & II minimum)
Valid state-issued driver's license
Communicate effectively in English (spoken and written)
Demonstrate strong customer service skills and a proactive, solution-oriented mindset
Be proficient with computer software used for work order management, scheduling, and spreadsheets (e.g., Excel)
Possess in-depth knowledge of supermarket refrigeration systems, including energy management systems
Own a complete set of hand tools necessary for the role
Be willing and able to mentor and support the development of junior technicians
Work independently with minimal supervision
Uphold high standards in work quality, customer responsiveness, safety, financial responsibility, and team collaboration
Preferred
Universal EPA 608 Certification
Spanish proficiency
Benefits
Medical, Dental, and Vision Insurance – plus Prescription Drug Coverage
Paid Short- and Long-Term Disability, Paid Vacation, and Paid Sick Leave
401(k) Retirement Plan with Company Match
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
11 Paid Holidays Annually
Ongoing Education and Training Opportunities
Tuition Reimbursement
Overtime Opportunities (available for select roles based on workload)
Wellness programs
Health savings account, health care and dependent care flexible spending accounts
Company paid short-term disability and long-term disability
Company paid employee basic life and AD&D insurance
Supplemental employee and dependent life insurance
Optional accident, hospital indemnity and critical illness insurance
Adoption, surrogacy, and fertility benefits and assistance
Commuter benefits
Parental, military, jury duty, and bereavement leaves of absence
Paid time off, including 11 paid holidays per calendar year
40 paid sick leave hours annually or as provided under state and local paid sick leave laws
Paid time off beginning at 80 hours annually
Business travel services
Employee discounts
Employee assistance program that includes company paid counseling sessions and legal services
Company
Dover Food Retail
Dover Food Retail is the partner to customers seeking to create unique food experiences.
Conyers, Georgia, US
1001-5000 employees
H1B Sponsorship
Dover Food Retail has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (7)
2023 (4)
2022 (2)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Johnathan Nazarian
Talent Acquisition Business Partner
Katherine Osborne
Human Resources Business Partner
Company data provided by crunchbase