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Kadant Solutions Division · 2 weeks ago

Field Service Technician - Residence in Ohio*

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Kadant Solutions Division is a company that develops, manufactures, and markets a wide range of systems used in process industries. The Field Service Technician is responsible for the maintenance, installation, start-up, and troubleshooting of products while maintaining strong customer relationships and generating service revenue.

CleanTechIndustrialManufacturing

Growth Opportunities

Responsibilities

Typical activities include planning, scheduling, and executing service, installation, start-up, and troubleshooting mill visits

The Field Service Technician will provide accurate and timely reports and billing documentation; take field notes, conduct surveys, map machines, and evaluate existing equipment; and communicate with engineering regarding field modifications

The candidate will assist the District Sales Manager with the promotion and sales of all products including service, service contracts, and spare parts

Qualification

Technical field experienceMechanical aptitudeCritical thinkingMicrosoft OfficeInterpersonal skillsCommunication skills

Required

Bachelor's degree, associate degree with two years of technical field experience, or a high school diploma with five years of technical field experience in an industrial or military setting

Critical thinking skills and the ability to apply consistent logic to diverse situations

Strong technical and mechanical aptitude

Excellent interpersonal and communication skills

Ability to work remotely from a home office

Ability to work independently and be a team player

Computer proficiency in Microsoft Office

Residence in the territory that includes Ohio