Empower Rental Group ยท 3 months ago
CEC Technician
Smyrna, TN, USA
Full-time
Onsite
Senior Level
5+ years expEmpower Rental Group is a family of local equipment rental providers across the Southeastern US, and they are seeking a CEC Technician in Smyrna, TN. This role involves performing advanced diagnostics and repairs on heavy equipment while promoting and selling maintenance and repair services to ensure operational efficiency and customer satisfaction.
AutomotiveRentalWholesale
Responsibilities
Diagnose complex issues with heavy equipment powertrain, hydraulic, and electrical systems using computer analyzers and traditional troubleshooting methods
Complete complex repairs to construction, aerial, and earthmoving machinery
Conduct detailed inspections to ensure equipment compliance and functionality
Serve as a technical resource for customers
Communicate with customers regarding diagnostics, repair needs, and recommended service plans
Promote maintenance packages, repair services, and parts
Upselling and scheduling follow-up services
Write and manage purchase orders for repair parts and materials
Ensure all service records and contract documentation are properly closed out and cataloged
Maintains a safe work environment
Performs job functions safely at all times
Participates in all safety meetings
Communicates all concerns or violations to the appropriate manager(s) immediately
Uses the proper Personal Protective Equipment when performing work duties
Employee wears the proper shoes, glasses, gloves, ear protection, etc
Employee is properly attired to perform their job safely (no loose-fitting clothes, unsafe jewelry, etc.)
Disposes of waste properly
Abides by all local, state, and Federal laws; reads, understands, and agrees to follow the policies outlined in the Company Safety Manual and Company Handbook
Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency
Perform other related duties as assigned
Qualification
Required
Basic understanding of industry-central software(s) (RentalMan, Smart Equip, MS Office (excel))
Strong understanding of hydraulic, powertrain, and electrical systems
Ability to work independently and maintain high-quality service standards
Excellent communication skills with a customer-focused, sales-oriented mindset
Valid driver's license required; CDL is a plus
5+ years of mechanical experience
Extensive experience in diagnostics and repair of heavy equipment
High school diploma or equivalent
Preferred
Associate's or technical degree preferred
Benefits
401(k)
401(k) matching
Free Employee Medical Insurance
Health Insurance
Dental Insurance
Health Savings Account
Vision insurance
Employer-paid life insurance
Employee Assistance Program
Employer paid STD and LTD Disability benefits
Paid Parental leave
Paid time off
Referral program
Retirement plan
Employee Sharing Program
Company
Empower Rental Group
Empower Rental Group is an equipment rental company that supplies and rents commercial and industrial equipment.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Wilson
Chief Executive Officer
Kristin Kotler
Chief Financial Officer
Company data provided by crunchbase