Data Center Technician 2 jobs in United States
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NetSuite · 3 months ago

Data Center Technician 2

NetSuite is part of Oracle Cloud Infrastructure, which provides best-in-cloud products to meet customer needs. The Data Center Technician 2 will be responsible for hardware installation, troubleshooting network connectivity issues, and managing cabling infrastructure while supporting data center operations.

Cloud ComputingComputerCRMiOSSaaSSoftware
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Responsibilities

Hardware installation & configuration of enterprise servers and cabling infrastructure
Hardware Break/Fix replacement of FRUs
Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams
Troubleshooting and resolve Telco Connectivity issues
Troubleshoot & Replace Network Switch equipment
You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams
Documentation of activities and build/modify SOPs
Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables
System power supplies and cabling install, fix and repair
You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects

Qualification

Server hardware knowledgeNetworking device troubleshootingStructured cabling experienceInventory managementInterest in learningCommunication skills

Required

Knowledge of server/storage/network hardware
Strong interest in learning new DC concepts
Strong verbal and written communication skills
Shift schedule (4 days a week, 10-hour shifts). Includes weekends and holidays
3+ years working in an IT environment
Experience solving problems on servers, networking devices and IT equipment
Inventory management experience. Ordering, receiving, and shipping server parts
Experience taking on-call shifts and ability to respond to critical events as needed
Experience raising issues to Sr. onsite staff and management as needed
IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
Knowledge of trunk infrastructure is a plus

Preferred

2-year or 4-year degree or 3+ Years of experience
1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center

Company

NetSuite

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NetSuite is cloud computing company dedicated to delivering business applications over the internet.

Funding

Current Stage
Public Company
Total Funding
$157.79M
Key Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M

Leadership Team

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Brian Chess
SVP Technology and AI
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Eli Johnson
Vice President, Global Sales Productivity
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Company data provided by crunchbase