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Beth Israel Lahey Health · 4 months ago

Urgent Care Technician Lead

Beth Israel Deaconess Medical Center

Full-time

Onsite

Mid, Senior Level

3+ years exp

Beth Israel Lahey Health is a healthcare organization focused on making a difference in people’s lives. They are seeking a dynamic and compassionate Urgent Care Technician Lead to provide patient services, ensure smooth operations, and support other staff in a growing urgent care team.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

Responsibilities

Performs competently and safely in clinical tasks of EKGs, phlebotomy, wound care, splinting, crutch walking, and patient activities of daily living. Reports information to Urgent Care nurse as needed

Orders supplies and equipment, restocks supplies to ensure availability at all times, and ensures that inventory is monitored for expiration dates. Maintains oxygen tanks, and fluid/blanket warmer

Serves as a role model/mentor, providing support, training and sharing knowledge with other Urgent Care Techs under the direction of the Urgent Care manager or their designee. Participates in evaluations of Urgent Care Tech staff with manager or their designee

Works with manager to improve cost effectiveness in the procurement, distribution and usage of supplies and equipment. Responsible for ensuring patients are properly charged for equipment, supplies and outside purchases

Works with manager for new equipment purchases and ensures that all equipment in the unit is adequately maintained. Arranges maintenance and repairs as necessary with either maintenance department or with vendors where there are prearranged service contracts. Assists in education and training regarding implementation of new equipment/products

Assists patients who have physical and psychological limitations with patient care functions which may include transferring from wheelchair to exam table, undressing and dressing patients and ensuring patient is safe until provider arrives

Performs various tests including visual acuity, oxygen saturation, and specimen collection. Communicates results to appropriate department personnel and documents interventions in the medical record

Qualification

Basic Life SupportMedical Assistant CertificatePhlebotomy CertificateComputer systems experienceEMT/Paramedic experienceCustomer ServiceDecision MakingProblem SolvingTeam WorkWritten CommunicationsOral Communications

Required

High School diploma or GED required

License Basic Life Support required

Certificate 1 Medical Assistant Certificate required

3-5 years related work experience required

Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access