Apply on Employer Site

Securitas Healthcare · 3 months ago

Service Technician II

Burr Ridge, IL, US

Full-time

Onsite

Mid Level

Securitas Technology is a world-leading provider of integrated security solutions. The Service Technician II will provide service on STC products at customer sites, respond to trouble tickets, perform preventative maintenance, and document system modifications.

Health CareHospitalMedical

Responsibilities

Respond to trouble tickets to ensure application uptime and system performance

Work individually and as a team to diagnose and resolve application issues

Execute preventative maintenance tasks to maximize application availability and identify system faults

Perform routine configuration changes (user permissions, application configuration, etc.)

Document all system modifications through a digital change control tracking system

Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience

Perform pre-deployment end to end testing of all upgrades and major modifications

Perform on site installations of software upgrades and major modifications

Qualification

Low voltage electronicsCommercial access controlCCTV systemsNetwork communicationsIP addressingMicrosoft OfficeCertifications in CCTVCertifications in Access ControlWritten communicationVerbal communicationProblem solvingTime managementPositive attitudeWork ethicTechnical documentation