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Kaiser Permanente · 2 months ago

Central Service Technician II-Sterile Processing-Per Diem-Evening-Capitol Hill

Washington-Seattle-Capitol Hill Main Building

Full-time

Onsite

Entry Level

1+ years exp

Kaiser Permanente is seeking a Central Service Technician II to perform a variety of tasks related to the sterilization and maintenance of surgical instruments. The role involves ensuring safety and quality control in the handling of medical devices, providing excellent customer service, and participating in continuous improvement processes within the department.

Health CareHospitalMental HealthNon ProfitPersonal Health

Comp. & Benefits

Responsibilities

Demonstrate knowledge of the KFHPW Mission and the supportive role of the CSR Department and staff in contributing to accomplishment of KFHPWs customer service, clinical and financial goals

Identify unsafe conditions/practice

Must be familiar with and practice safety, infection control and employee health policies and standards

Identify own education needs and complete all mandatory training

Participate in error reporting and correction and continuous improvement of system processes and staff and department performance

Demonstrate knowledge of patient care areas the instruments and medical devices they use, their collective and individual needs, concerns and expectations. Anticipate provider needs. Compare daily surgery and procedure schedules, provider preferences and instrument inventory and alert case coordinators if additional instrumentation will need to be acquired

Provide excellent Customer Service, partnering with, and offering assistance, guidance to internal and external customers, as well as service recovery when theres a complaint. Actively participate in identification of educational needs of individuals, the department and customer staff. Assist new surgeons and surgery staff in their orientation to the instrument inventory, set arrangement and location in the sterile core. Provide assistance to Specialty clinics and providers in determining and accessing needed instruments, standardizing with other providers, reducing new purchases with exchanges of surplus, and optimizing access of a clinics inventory through set up of centralized storage

Per established procedures, Infection Control standards and prudent judgment:

Deliver, pick up and receive reusable instruments and equipment assuring items are complete and handled to prevent damage or loss

Disassemble, clean, disinfect and sterilize reusable instruments and medical devices

Reassemble, inspect and test all multi-part devices assuring they are complete and will function safely and as expected

Assemble, package, process and store medical supplies, instruments and equipment. Distribute reprocessed products

Operate department equipment safely. Use and check performance indicators to assure proper function and initiate corrective action if malfunction is identified

Perform and document sterilizer cycles, assuring parameters for sterilization are met. Challenge sterilizer performance with chemical and biological indicators. Initiate a recall or stop a process if potentially incomplete or unsafe for patient use

Qualification

Sterile Processing CertificationInfection Control KnowledgeO.R. Instrumentation ExperienceMedical Terminology KnowledgeCustomer Service SkillsMulti-tasking AbilityAttention to Detail

Required

Minimum one (1) year of experience with C.S., O.R. instrumentation reprocessing or related area

High School Diploma OR General Education Development (GED) required

Sterile Processing Distribution Technician Certificate within 3 months of hire OR Registered Central Service Technician Certificate within 3 months of hire

Ability to recognize, initiate and accomplish all departmental work activities with minimal supervision

Ability to establish and maintain rapport with co-workers and customers

Ability to multi-task and prioritize amid multiple demands for attention

Ability to maintain quality and attention to detail within a quick paced environment

Knowledge of Infection Control principles, medical terminology and basic anatomy

Ability to respond to customer staff and providers requesting product or method of reprocessing

Ability to follow written instructions and communicate clearly and effectively

Completion of the Central Service Training course is required by date of hire/transfer