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Ferrovial · 3 months ago

Roadside Assistance Technician - Day Shift

Charlotte

Full-time

Onsite

New Grad, Entry Level

0+ years exp

I-77 Mobility Partners LLC is responsible for the I-77 Express project, focusing on operations and maintenance of the express lanes. The Roadside Assistance Technician will operate vehicles for roadside assistance, respond to traffic incidents, and provide various maintenance duties, ensuring safety and efficiency on the road.

ConstructionFacility ManagementInfrastructureInnovation Management

Responsibilities

Operates assigned vehicles (pick-ups) and 6-wheel trucks with mounted crash attenuators

Inspects equipment for proper operating condition, makes minor repairs or adjustments, lubricates and assists in making repairs as required

Excellent customer relationship and friendly approach to stranded vehicles

Responds to traffic incidents, provides roadside assistance to motorists on I-77 between uptown Charlotte and Mooresville and available on-call after hours for emergency incident response, as needed

Adapts easily to changes during the event and fast decision maker

Performs miscellaneous duties, such as general traffic control, pavement repair, roadside assistance, pushing vehicles out of travel lanes and debris and animal carcasses removal

Available on-call after hours for emergency maintenance service, as needed

Performs miscellaneous maintenance on the I-77 Express Lanes Project as required

Performs miscellaneous building maintenance as required

Any other job duties as assigned

Qualification

Roadside assistance experienceTraffic control knowledgeBasic automotive mechanicsMicrosoft Office proficiencyTeam interaction abilityMultitasking abilityCommunication skillsSelf-motivated

Required

Must possess a valid Driver's License

Ability to interact with colleagues in a team structure

Self-motivated and able to motivate

Good communication skills

User level of Microsoft Office (Microsoft Excel, Outlook, Word, and PowerPoint) and capable of learning and use other PC-based software

Must be able to multitask and problem solve within a fast-paced environment

Must be able to work alternate work schedules, including weekends and night shifts

Must be able to individually lift and/or move up to 80 lbs

Must be able to frequently stand, walk, climb, drive, and sit for long periods of time during day and night operation

Must be able to work in high places and in any weather condition

Preferred

Commercial Driver's License (CDL) is not required but the candidate should have the ability to obtain a CDL, if needed, in the future

National Traffic Incident Management Responder Training Program (SHRP2 & TIM) and Incident Management Assistance Patrol (IMAP) NCDOT training will be preferred

0-3+ years of experience in general traffic control, and traffic management is desired

Previous experience with roadside assistance vehicles such as emergency response and towing vehicles

Basic knowledge of automotive mechanics