Caliber · 3 months ago
Automotive Mobile Diagnostic Technician
Protech Automotive Solutions is looking for a Mobile Diagnostic Technician to provide top tier service to customers. The role involves applying technical knowledge to assist customers, answering inquiries about Autel scanning units, and resolving technology issues related to vehicles.
Automotive
Responsibilities
Applies technical knowledge to assist customers
Answers inbound and outbound phone calls in support of Autel scanning unit
Answers technical questions relating to the scanning procedures of the Autel unit
Conducts research to understand, explain, and resolve technology issues on the vehicle
Qualification
Required
2+ years of prior experience as a Diagnostic technician required
Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
Must be able to pass all pre-employment screenings including background checks
Minimum age requirement of 21+ years
Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
Ability to read and understand instructions, written estimates, and work orders
Effective verbal and written communication skills
Work through competing priorities and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Preferred
I-CAR & ASE certifications preferred
Benefits
Benefits from day one – Immediately eligible for medical, dental and vision
Paid Vacation & Holidays – Begin accruing day 1
Paid Skilled Trainings and Certifications – I-CAR and ASE