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Haley Residential · 5 months ago

Lead Maintenance Technician

Fairlawn, OH, US

Full-time

Onsite

Mid, Senior Level

3+ years exp

Haley Residential is seeking a skilled and solutions-focused Lead Maintenance Technician to ensure the community's physical integrity. This role involves leading the maintenance team, performing routine maintenance and repairs, and coordinating administrative tasks to provide the highest standard of care for residents.

Real EstateResidential

Responsibilities

Diagnoses and performs minor and routine maintenance and repair such as electrical, plumbing, AC, heating, appliances, pools, water irrigation, fire suppression, stairs, gates, fences, patios, railings, carpet, tile, flooring, roofing, gutters, lighting, fireplaces, ceiling fans, doors, cabinets, windows, locks, security systems, etc

Responsible for grounds, pool, and exterior upkeep, including loose garbage and pet waste, snow removal, and ensuring the property is attractive and functional for residents and prospects

Successfully handles AC diagnostic troubleshooting work orders and repairs/replacements, minimizing the use of outside contractors. Teaches other maintenance team members AC fundamentals and assists in their technical development

Coordinates maintenance activities for the community. Performs tasks or assigns to other staff members

Oversees and inspects the work of maintenance team

Maintains records of all preventative maintenance, service requests, expenditures, make-ready, etc

Maintains awareness of the condition of physical property throughout the community. Immediately corrects unsafe conditions and plans corrections for other needed repairs

Maintains inventory of needed parts and maintenance materials. Orders as needed, utilizing a computerized ordering system

Manage the on-call process so residents’ issues are responded to promptly. This includes utilizing a personal cell for taking residents’ calls through the answering service to respond in a timely manner to emergency maintenance calls and being available to take other maintenance technicians’ calls with technical questions

Handles resident issues related to maintenance complaints in a timely manner, communicating issues with the Manager

Inspects and helps coordinate all needed make-ready repairs and services, sometimes being responsible for completing a make-ready

Models the work performance, work ethic, attitude, and behavior expected of all team members

Other maintenance duties as assigned. Assists the maintenance team in any aspect of their positions

Qualification

EPA license Type IIHVAC certificationCertified pool operator licenseAC diagnostic troubleshootingComputerized ordering systemProactive attitudeCommunication skillsOrganizational skills

Required

EPA license Type II or Universal required. If not certified, the ability to become certified within the timeframe designated by the community manager

Certified pool operator license (CPO), required at properties with a pool, in compliance with state and municipal requirements. If not certified, the ability to become certified within the timeframe designated by the community manager

Three years' prior experience in a related field required

Knowledge of safety regulations with an ability to maintain the highest safety standards

Computer knowledge to communicate via email using Outlook, use computerized time keeping system, order materials online

State driver's license and working vehicle for business use

Ability to provide personal hand tools

Smart phone required for use at work

Proactive, positive attitude to lead and assist maintenance team to ensure that residents' needs are met, and prospects view a community in which they would like to live; a sense of urgency; organizational skills

Strong communication skills and behaviors that reflect Haley Residential's core values. Portrays a “how can I help?” attitude

On-time, consistent attendance is an essential function of the position