On-Call IT Technician - PC, Mac & Desktop Support Cincinnati, OH jobs in United States
cer-icon
Apply on Employer Site
company-logo

Geeks on Site · 3 months ago

On-Call IT Technician - PC, Mac & Desktop Support Cincinnati, OH

positionCincinnati, Ohio, United States
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Geeks on Site is seeking reliable and tech-savvy on-call field technicians to provide onsite support for desktops, laptops, and general PC/Mac troubleshooting. The role involves resolving a wide range of computer-related issues for residential and small business clients, from software errors to hardware diagnostics and repairs.

ComputerConsultingConsumer ElectronicsE-CommerceInformation TechnologyIT InfrastructureSoftwareTechnical SupportTraining

Responsibilities

Diagnose and repair hardware and software issues on Windows and Mac devices
Resolve boot errors (e.g., black/blue screens, "Preparing Automatic Repair," OS issues)
Perform full clean-ups and tune-ups for slow or unresponsive systems
Reset Windows passwords and assist clients with account access issues
Assist with internet connectivity issues (wired and wireless)
Replace internal components like fans, hard drives, or RAM
Reinstall or repair operating systems using USB or disk media
Add shortcuts or tools (e.g., remote support access) as instructed
Provide basic training or walkthroughs to clients post-service
Document your service visit and escalate complex issues when needed

Qualification

PC troubleshootingMac troubleshootingHardware diagnosticsSoftware repairsClient training

Required

Reliable and tech-savvy
Ability to provide onsite support for desktops, laptops, and general PC/Mac troubleshooting
Must have own tools
Reliable transportation
Ability to work independently
Diagnose and repair hardware and software issues on Windows and Mac devices
Resolve boot errors (e.g., black/blue screens, 'Preparing Automatic Repair,' OS issues)
Perform full clean-ups and tune-ups for slow or unresponsive systems
Reset Windows passwords and assist clients with account access issues
Assist with internet connectivity issues (wired and wireless)
Replace internal components like fans, hard drives, or RAM
Reinstall or repair operating systems using USB or disk media
Add shortcuts or tools (e.g., remote support access) as instructed
Provide basic training or walkthroughs to clients post-service
Document service visit and escalate complex issues when needed

Company

Geeks on Site

twittertwittertwitter
company-logo
The premium computer, on-site or online, repair and tech support company.
dateFounded in 2002
location
Miami, Florida, USA
people-size201-500 employees
web-link
http://www.geeksonsite.com

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
George Otte
President
linkedin

Recent News

Digital Journal
The ultimate solution for remote workers: Geeks on Site’s 24/7 support
2025-07-08
Company data provided by crunchbase