Link Solutions, Inc. ยท 3 months ago
Vulnerability Remediation and Patching Support Technician
Adelphi, MD, USA
Full-time
Onsite
Mid, Senior Level
$57K/yr - $96K/yr
5+ years expLink Solutions, Inc. delivers reliable Information Technology services to government clients. They are seeking a Vulnerability Remediation and Patching Support Technician to manage patch deployment and vulnerability mitigation in accordance with DoD and ARL IT policies at the Army Research Laboratory.
Information Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Perform enterprise-wide vulnerability scanning, assessment, and remediation
Coordinate and execute OS and third-party software patching across Windows, Linux (RHEL), and macOS platforms
Maintain and apply Security Technical Implementation Guides (STIGs) compliance baselines to all managed systems
Document and report on remediation progress, ticket closure, and mitigation activities to cybersecurity leadership
Work closely with system administrators to ensure minimal service disruption during patching and remediation
Implement automation tools and scripts to streamline patch management and reduce response times
Monitor patch release cycles, evaluate impact, and prioritize updates based on CVSS and mission-criticality
Support remediation audits and inspections by ensuring all systems are documented, compliant, and up to date
Maintain detailed logs and dashboards tracking patch status, exceptions, and vulnerability risk levels
Qualification
Required
Must be a US Citizen
Must have an active DoD Top Secret Clearance
BA/MS or AA in computer sciences or information technology with two (2+) additional years of experience
Must have at least five (5+) years of relevant experience working in an IT or Service Desk environment
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.)
Must obtain a computing environment certification within 6 months of hire
Strong understanding of DoD cybersecurity compliance requirements and tools (STIGs, SCAP, RMF)
Demonstrated experience with patching tools (e.g., WSUS, SCCM/MCEM, Red Hat Satellite, JAMF, or Ansible)
Ability to manage complex remediation plans across a heterogeneous IT environment
Experience writing and modifying automation scripts (e.g., PowerShell, Bash, Python)
Familiarity with vulnerability scanning tools (e.g., Tenable.sc/Nessus, Qualys, OpenSCAP)
Preferred
Information Technology Infrastructure Library (ITIL) v4 certification
Platform-specific certifications preferred (e.g., RHCSA, MCSA, MCP)
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform
Proficiency with Microsoft Office products
Experience creating and modifying documentation for technical processes and procedures
Experience working in a Department of Defense (DoD) environment
A problem solver and troubleshooter who thrives in resolving complex problems
Strong self-starter requiring minimal supervision
Excellent communication skills (written and oral) and interpersonal skills
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks
Benefits
Paid holidays
Paid time off
Medical
Dental
Vision
Company-paid long and short-term disability
Life insurance
Referral bonuses
Relocation incentive program
Certification reimbursement program
Retirement
More
Company
Link Solutions, Inc.
Link Solutions, Inc. provides IT Infrastructure Support, Application Development, Cybersecurity and Virtualization, Cloud and Mobility services to U.S.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase